Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

October 18, 2016

So far so good, it was super easy to set up and we will see how it performs.

Flax And Spool
United States
About 1 year using the app
September 10, 2017

great way to increase sales and spread the word of your store!

Evierose Co
United Kingdom
About 1 year using the app
April 13, 2023

Great customer service! Great app for customer loyalty! And the free version gives you all you need!

Weathered Wood Home
United States
About 1 year using the app
Smile.io replied April 13, 2023

Thank you so much for taking the time to leave this review & for all your kind words! We appreciate it so much & we look forward to continuing to impress 🤩

- Lisa & the Smile Team💛

November 8, 2016

A really great feature to add to your website! My only "con" is the layout of the app... when I go to select a program setting, the selection box doesn't move with the page and the scramble and I have to guess which button belongs to a command "Earning Points" always takes me to your twitter account. Otherwise, great app with a small glitch!

The Hidden Gem Llc
United States
About 1 year using the app
September 3, 2021

A great app in most ways, but with one big flaw. If you're using Recharge for subscriptions, there is no way to make it so that coupons created by Smile work for both one-off and subscription orders. They can only work for one-off orders (unless you're using an older version of ReCharge installed prior to Nov. 1st, 2020). Unfortunately Smile tells me they have no immediate plans to fix this flaw.

Sea to Table
United States
About 1 year using the app
Smile.io replied September 3, 2021

Thank you so much for taking the time to leave us a review, and for sharing this feedback with us! We definitely value our integration with ReCharge, and are working towards integrating with their newer version! We'll be sure to let you know when this becomes available. Thank you so much for your patience!

March 31, 2016

This is a great simple app to the store.

Will be great for returning customers.

Thanks Sweet Tooth

4d Training Group
United Kingdom
About 1 year using the app
March 8, 2016

Fantastic app and very easy to use with a simple, clean admin. I'm excited to upgrade when the demand gets there. This is the choice app for loyalty programs.

The Apothecary Fairy
United States
About 1 year using the app
May 22, 2020

I've loved using Smile so far. It's easy to install and use. I love the amazing support they offer like tips on their blog. I've also received speedy help from the Team since I installed. Maggie was a gem to work with.

With Love, Keju
Nigeria
About 1 year using the app
Smile.io replied June 2, 2020

We're so glad to hear that Maggie was able to help out! Thank you so much for your review! :) Please let us know if there's anything else that we can help with!

July 27, 2016

Its a great app and has helped us retain loyal customers. Bella-Mia Naturals loves it!

Bella Mia Naturals
United States
About 1 year using the app
August 2, 2017

this is the best custom review points

M A R C Buy
Canada
About 1 year using the app