Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and seamless integration capabilities. They value its customizable rewards programs, point collection, and VIP tiers, which reportedly boost customer engagement and loyalty. The app's customer service, particularly the live chat feature, is praised for quick and effective support. However, some merchants suggest more affordable pricing tiers or additional features at lower levels. The app is recognized as a reliable tool for increasing conversion rates and expanding customer bases.

December 15, 2022

Very good experience so far after about half a year or so. Great experience with Lisa in customer service. Most bang for the buck that I've found.

Diabetic Kitchen
United States
9 months using the app
Smile.io replied December 15, 2022

Thank you so much for taking the time to leave us this lovely review! It's very appreciated 💖

- Lisa & the Smile Team ✨

August 11, 2016

Awesome App. Rewards are integral in creating a complete shopping experience and giving back to your loyal community. Nice one!

Oceansouldiers
Switzerland
9 months using the app
June 3, 2017

Love it, Very is to use and setup on my store

King Of The Beach Au
Australia
9 months using the app
October 26, 2016

Great Loyalty App. Super easy to install and set up.

Fishing Bait Club
United States
9 months using the app
July 11, 2016

Very Happy with the program, Early days but it integrates nicely with shopify and seems to be working nicely! :-)

The Crimson Closet
Australia
9 months using the app
September 30, 2016

Great App, working well for us

Chef Bernie
United Kingdom
9 months using the app
May 25, 2018

I have looked at various options and I am confident that this is the best loyalty / referral program for my store. I had a couple of questions and Lauren was great in answering them. Good program + great support = Winning Combination.

Lunva
United States
9 months using the app
May 11, 2017

Great App! Excited to have my customers use and earn their points!!

Npboutique
United States
9 months using the app
April 12, 2016

Just downloaded but so far so good!

E4p Head Shops
United States
9 months using the app
June 8, 2016

Great App can't wait to use this to promote for more traffic to our site.

9k Performance
United States
9 months using the app