Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,547)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.
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I've been using Smile for years and haven't run into many issues. All issues I've had, have been resolved quickly. Recently, Lisa was able to help answer a few questions I had about the app, my Shopify theme and customer reviews.
Thanks for being our merchant and leaving a review about us. We are glad to hear that you have been enjoying Smile and that you've found our support team, especially !Lisa! to be helpful. That's what we're here for 🤓
Yours in Loyalty,
✨ The Smile Support Team ✨
Great app, great support when you have issues!
Thank you for your review! We are happy to hear that you're enjoying the app, reach out if you have any other questions!
App assez facile à paramétrer. Service support réactif et qui m'a bien aidée. Juste dommage que certaines fonctionnalités basiques soient réservées au plan le plus cher.
Angie, Karen, Jade, Joana - This is my dream team!! Whenever I have questions about linking pages, double points, deep links, and getting their opinion on my landing rewards page - these ladies are there to help, happily and quickly. Thanks, Joana, for your help on this last need I had.
Get Smile now, their support is real life humans who respond timely - you cannot get that from alot of the apps out there.
Thank you for the review! We really appreciate it. We think Angie is pretty awesome too 😄
-The Smile.io Team
Lynn was ultra helpful and very quick to help with my clarifications and provide the support and solution I needed!
Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Lynn 🤩
it seems like a good app but I just lose a lot of time and Couldn't make it work. it is not showing in my website and I couldn't understand how clients will see their point or redeem them. I also try to reach through the chat but nobody answered. I was willing to pay after all that trouble with the free version.
We are so sorry to hear that your experience wasn't up to our usual standards. A member of our support team has reached out via email to learn more about your experience!
I had an intricate issue and they responded so quick and it was all resolved within a day! Thank you!
We are so glad to hear your issue was solved quickly! We hope you continue to enjoy using the app :)
quick response and very helpful!
So glad to hear you have a lovely experience speaking with our support staff! Thank you for your review!
Very easy to use. Thank you for this App!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
This app has been great! Had a small issue with the widget not showing on our site due to some other app code blocking it and Cole was able to fix the issue quickly!
Thank you for taking the time to leave a review! I'm glad we could help!