Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, seamless integration, and customizable rewards program. It's recognized for effectively driving customer loyalty and boosting sales, with a positive impact on customer engagement and retention. Merchants value the responsive customer service during system outages or data delays. The app is praised for its affordability, value for money, and low maintenance. Its adaptability to various business needs is also highlighted.

September 8, 2016

Easy to set up and use, plus my customers love it!

The Superglow Co
Canada
7 months using the app
December 5, 2015

Great App easy to use would highly recommend.

We Are Nuts And More
United States
7 months using the app
March 12, 2021

Smile is very easy to use and to set up. The support you get is phenomenal and quick to respond to you!

FOUNT
United States
7 months using the app
Smile.io replied March 12, 2021

Thank you so much for your 5-star review 💖

May 26, 2022

So far SMILE.IO has been fantastic, very robust with a ton of features and have just found out that even displaying a 'Refer a Friend' banner is shown at the end of a checkout is included to all customers if FREE plans! That is awesome. Their support is also great, even replying to me with a video to show me how to fix something! Highly highly recommended and thank you Joshua for the support!

The Shisha Shop
United Kingdom
7 months using the app
Smile.io replied May 26, 2022

So great chatting with you today! We look forward to helping you continue to grow, thanks for this amazing feedback! We appreciate you! 😄

Cheers,
Joshua - Smile Team 🧙‍♂️

June 17, 2021

i was afraid to use this app because of the expensive tires , after trying the free version i can say it is one of the best loyalty apps and there support are very nice even i am on the free version heheehe
all the best to them

CALI
Oman
7 months using the app
Smile.io replied June 17, 2021

Thank you so much for leaving us a review! Our Free Plan is a great starting point, and we have many merchants who have successfully launched their rewards program while on this plan. If you ever have any questions on how you can fully utilize your free plan in the future, please feel free to reach out to us!

July 31, 2016

Great way for us to engage with our customers!

Adamelements
Taiwan
7 months using the app
June 13, 2020

it's perfect for my newbie store with Free plan of amazing tools like Smile.io.
I can easily set up everything by myself even when I am not a tech savvy.

Dong Hai Fish Market
Australia
7 months using the app
Smile.io replied June 16, 2020

😃 We're so happy to be a part of your new store! We're also glad to hear you found it easy to set up!

November 8, 2016

This is exactly what I need for my small clothing business, honestly. I really love this and I think that the numbers they give you to start out with are perfect.

Hip And Curvy Clothing
Canada
7 months using the app
March 8, 2016

Awesome customer loyalty program. VAPRCANADA.COM now proudly offers loyalty reward points via Sweet Tooth!

VAPRCANADA.COM | Canada's #1 Online Vape Shop

Canadavapr
Canada
7 months using the app
August 9, 2022

So far it is working quite well. My customers are getting the rewards for the purchases they make. Smile app Screen is very intuitive and easy to work with.

Twylight Crow
United States
7 months using the app
Smile.io replied August 9, 2022

Thanks so much for taking them time to leave a review, we really appreciate it :)