Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and excellent customer service. Its features, such as point collection and redemption, are praised for boosting customer loyalty and engagement, leading to increased conversion rates. Merchants also value the customization options and the quick, effective live chat support. However, some find the pricing a bit steep for the features offered, though the support team is known to assist in finding suitable plans.

March 12, 2016

Just what I have been looking for. Awesome app!

Hello Gorgeous Nj
United States
4 months using the app
September 6, 2016

It helps to boost repeat customers and make them loyalty customer.
Interface is friendly and easy to use.

Little Bearnie
Singapore
4 months using the app
March 15, 2018

So far, so good! Excited to see how this app words for my online store! Had a tiny bit of an issue setting up as I missed something but I used the online chat option and Maggie was able to help me figure it out in minutes! Definitely amazing customer service!

Ginger Blue Boutique
Canada
4 months using the app
October 3, 2016

Amazing and simple. Great pipeline app for my Shopify store! - satireal.com

Satireal
United States
4 months using the app
May 30, 2020

I have just downloaded this app, and so far it is very easy to use. Excellent features, just what my store needs. And it's free!

Prince's Boutique
United Kingdom
4 months using the app
Smile.io replied June 2, 2020

Thank you so much for your review! Glad yo hear that you find it easy to use! 😊

Edited July 1, 2019

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Theplumeroom
United States
Over 7 years using the app
August 18, 2021

Smile is easy to install and use. Also, they have great customer service, we had an issue and they created a custom plan for us!

Fitzer Agua Mineral Brava
Mexico
4 months using the app
Smile.io replied August 19, 2021

Thank you so much for your review and feedback 💖

April 14, 2016

Absolutely wonderful! Easy to set up and use. Thank you so much!

Emerson Parker
United States
4 months using the app
May 2, 2022

Great Customer Service, Awesome Features, Love the app. Works flawlessly with my POS and my Online store.

Southeastern Fishing Tackle
United States
4 months using the app
Smile.io replied May 2, 2022

Super happy that we could help today, thanks so much for taking the time to leave a review :)

March 21, 2017

it's indeed helpful and easy to manage

Monograf Apparel
Philippines
4 months using the app