Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

July 30, 2016

great way to generate new customers that are relevant

Grey Clothing
Canada
9 months using the app
February 5, 2021

I just got the app and it is so easy to use and kind of fun as well. I appreciate the effort put into the app and I can see myself continuing to use it!

Kenna's Crystals
Canada
9 months using the app
Smile.io replied February 6, 2021

Thank you so much for the review 🌟So happy to hear how easy it was to set up for your business!

August 25, 2016

Really happy with how easy this was to set up and use, fits well with the sites style too! Stickr.com.au will be rewarding customers for the rest of its days now.

Sticker Bomb
Australia
9 months using the app
November 23, 2022

Easy installation. Awesome support. Will recommend if you want to expand your brand like top brands.

Alpha Weebs
United States
9 months using the app
Smile.io replied November 23, 2022

Thank you so much for leaving a review, it means the world to us :) <3 Jade

Edited June 18, 2019

I really enjoy using the Smile Rewards App. Within the first minute of installing it, I figured out how to use it, create a points system, referral program. So easy to use, looks nice, and most importantly - its functional and clean.

Sundowncollection
Canada
9 months using the app
Smile.io replied June 18, 2019

Thank you for the five-star review! We really appreciate it :)

March 9, 2018

So far so good! Just switched from another loyalty program that I thought was great, didn't think this one would be 10 times better! Highly recommend!

Thetoastedcoconut
St. Lucia
9 months using the app
August 11, 2016

Awesome App. Rewards are integral in creating a complete shopping experience and giving back to your loyal community. Nice one!

Oceansouldiers
Switzerland
9 months using the app
January 27, 2024

Lynn, is very knowledgeable, quick to respond and solve the problem I was having with my Smile reward program. It took her no time to provide guidance instructions that was easy to follow. I was very pleased with the help I received. Thank you!

Teresa's Fashionista LLC
United States
8 months using the app
Smile.io replied January 31, 2024

Thank you so much for your review. We agree that Lynn is awesome! 🤩 Please reach out if we can help with anything else 🙏

Cheers
The Smile team 🤗

April 18, 2016

Such an amazing app for customer engagement!

Peace Love And Royalty
United States
9 months using the app
January 25, 2021

I think offering a $50 then jumping into a $200 (which honestly is the plan you need to really get a benefit from using this app) is a huge jump in price. I wish it was around the $120 range. I also would recommend they offer more social media platforms to share and have customer referrals on. It is a bit outdated when it comes to that. They need to add tiktok, snapchat, etc to their platform. overall the app performs well!

Sunkissedcoconut
United States
9 months using the app
Smile.io replied January 25, 2021

Thanks so much for taking the time to write a review! We really appreciate the feedback on pricing as well as social media platforms that would be helpful to include in our earning actions. I've passed these along to our product team, and I've also sent you an email to see if we could help with some of the additional features you were looking for 😁