Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, seamless integration, and customizable rewards program. It's recognized for effectively driving customer loyalty and boosting sales, with a positive impact on customer engagement and retention. Merchants value the responsive customer service during system outages or data delays. The app is praised for its affordability, value for money, and low maintenance. Its adaptability to various business needs is also highlighted.

May 30, 2017

This app is great for my customers, they always come back when they get rewards for every purchase. It's perfect!

Eleganci Central Shop
United States
4 months using the app
February 26, 2017

Cool concept, a bit pricey for the entry level though.

Htx Jewelry
United States
4 months using the app
August 26, 2016

Bar far the best 'out of the box' loyalty program I have used. Perfect for beginners.

Maanwines
Australia
4 months using the app
January 19, 2022

We added this app a few months ago and the customer service has been AMAZING! They respond very quickly via messages and email. They also helped us build our plan that was just right for us. Our customers have also had a great experience. It is simple and easy to use

On the Go Boutique LLC
United States
4 months using the app
Smile.io replied January 21, 2022

Thank you so much for your review 🤩
Please don't hesitate to reach out to support if there's anything else that we can help with to make your experience great!

Edited October 4, 2021

Easy to use and love how happy our customers were to earn rewards for shopping. Customer support is always available as well.

vivalabonita
United States
4 months using the app
Smile.io replied June 8, 2021

Thank you so much for leaving us a review! Our Free Plan is a great starting point, and we have many merchants who have successfully launched their rewards program while on this plan. If you ever have any questions on how you can fully utilize your free plan in the future, please feel free to reach out to us!

December 19, 2020

Excellent support and program. It's really easy to use and install and the support team is really fast and will help you with everything you need!

CuidaMiMascota
Mexico
4 months using the app
Smile.io replied December 20, 2020

Thank you so much for the kind words and 5 stars. Our Support team is here to help! 💖

July 22, 2016

it's easy to use and offers great features! I thought it would be a lot harder to set up this program but to my surprise it was super easy! this is really cool as I'm not a very tech savvy person.

Sarada Fitness Wear
United States
4 months using the app
September 8, 2016

Great App and very easy to use!! I highly recommend it. 5 Stars

Lgnaturals
United States
4 months using the app
October 7, 2016

Great app, easy took me 5 minutes to have it up and running.
Review again with results!! :)

Printmeagift Com
United States
4 months using the app
May 9, 2016

What an amazing app!!! My customer retention is about to go through the roof and as a small business owner i feel like discovering this app was like Christmas!

Mint Leaf
United States
4 months using the app