Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,616)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.
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My Customers are going to love this, can't wait to use it
I already loved this app but I just had my first customer experience with Sam R via chat and it was AWESOME. Friendly, informative and enthusiastic. I could not ask for better. I'm thrilled!!
Thanks so much for your review! We're so glad to hear that Sam was able to help 💖
Very easy to use and quick support response
I just set up the program and have not used it yet. I was frustrated with the set up, but Elli at customer service sure helped. I was about to just disconnect the app out of frustration and she cheerfully helped me through. You saved a customer Elli!! Awesome.
Update:
My customers love this! They are earning points and spending them. I like that during special events I can offer double points and manually give my customers their double points with a big thank you. This is a MUST HAVE for me! Thrilled with it.
Update 1/28.17 I have been using the free option and here is the problem. The first upgrade is at 500 customers signed up and it is $60.00 per month. That is too expensive for me. Too big of a jump. There needs to be one in the $30 range. And, I find that people sign up and get their 200 points and then become inactive. I want to remove those people until I can afford this app but the sign up dates are inaccurate. Sweet Tooth, I am looking for another app because I'm almost to 500 customers. I hate to go, but what else can I do?
So far i think it will be really nice to use.. but don’t like how expense the the upgrades are. I am trying to use this for an incentive for my customers to get buying from me.
Thank you so much for taking the time to write us a review and sharing your feedback with us! I've taken this feedback to our Product team to review. Thank you so much again!
Smile on has a few minor shortfalls (mostly related to its simplicity) which for most non-devlopers can be a good thing. Think being able to customize your pizza, Smile is a Dominoes. Fast reliable, delicious and you get what you pay for and there arent a lot of options. Where as other programs are more like your local brick fired oven pizza, tons of topings, an overly complicated menu and they will likely try to sell you a $150 bottle of wine that cost 25 at your local grocery store. Tasty, but your will pay the price. I still order Dominoes every time. Also, their customer service is on point. Christiain is the man. I'd hire him if I could.
Thanks R. We think Dominos is pretty great too 🍕 🙌 . Next time I'm wolfing down a mighty meaty, I'll think of you 😉
- Christian
Absolutely love it! Easy to install, customize, maintain and monitor!
I use this app for brand loyalty reward program. It is amazing app. It was easy to set up and they have great training video which really helps in setting up. The best part of using Smile is their customer service. They have quick response time and they work with you until issue is resolved. David, Maria and Tess are all been super helpful in resolving issues. David spent two hours helping set up the VIP program correctly. I am so appreciative for their help and all advice that Smile's team has given me. Thank you so much
Thank you so much for your lovely review - we're so glad to hear that you were able to get the help you needed from our customer service team 🤩
My First Customer Automatically loved it with the Rewards program available from the start. I'm Loving the Features to Create different Loyalty Rewards and Points awarded for Referrals. I LOVE that feature..It's Fantastic. Thank you..I have a sweet tooth for you guys, and the best part is You can utilize this APP for FREE,
Great Job..AWESOME APP. !!
Great app all around - mature but modern. So easy to configure and integrate, full of well-thought-out features. Excellent support too! I've used it on many client stores over the years.
Thank you so much for taking the time to leave a review! We are happy to hear that you are happy with Smile!
Yours in Loyalty,
✨ The Smile Support Team ✨