Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, seamless integration, and customizable rewards program. It's recognized for effectively driving customer loyalty and boosting sales, with a positive impact on customer engagement and retention. Merchants value the responsive customer service during system outages or data delays. The app is praised for its affordability, value for money, and low maintenance. Its adaptability to various business needs is also highlighted.

October 22, 2016

Very useful to attract customers

Bighaat 2
India
Over 1 year using the app
Edited August 11, 2018

This is a fantastic app! helps me a lot.

Electronics Gadgetsonline
Canada
About 1 month using the app
Edited May 20, 2016

Great Sweet Tooth customer service began the minute I got the app. Right away we began chatting and my questions were answered immediately. Fun experience, right from the start!

Humaniteos
United States
About 1 month using the app
Edited October 26, 2016

Setup is an absolute doddle. Looking forward to positive feedback from my customers.

2 weeks in and it has been a wonderful experience. Support is pretty amazing and the program works a treat. Some of the points awarded 'out of the box' were a bit low so we tweaked them but it was a very simple thing to do.

Very positive about this app

Unfortunately decided to remove this app when the terms were changed leading to manual installation of discount codes instead of being automatically generated as before.

AJ
Indi Menswear

Indi Retro
United Kingdom
About 1 month using the app
March 4, 2021

just activated the app, wish they would let new app users customize for 30 days free, but other wise it was a nice seamless integration

BEAU
United States
Over 1 year using the app
Smile.io replied March 5, 2021

Thank you so much for your review ! This is super helpful 💖

August 22, 2021

It is really easy to set up and to use, with great support as well. Exactly what I was looking for!!

Olive Basket
United States
About 1 month using the app
Smile.io replied August 25, 2021

Thank you so much for taking the time to share your experience here, and for the 5 stars! ✨ We're so glad to hear that you find the app easy to use and that it fits your needs!

September 1, 2016

Just started using it. Easy to set up. The $ jump from free to the first slab is pretty steep but otherwise I think it's a good app.

The Bikings
India
About 1 month using the app
August 2, 2016

Easy to install and use. Free app that can help with customers revisiting my store.

Fab Fash Usa
United States
About 1 month using the app
August 27, 2021

excellent - easy to use and definitely brings customers back. I would recommend to anyone needed a loyalty program

DMLeatherworx Pty Ltd
South Africa
About 1 month using the app
Smile.io replied August 28, 2021

Thanks for sharing your kind words, we're thrilled to hear that you found setup easy and are already seeing the benefits of Smile 🚀

September 26, 2020

The free tier has been great to get us going, but the prices jump steeply if you wish to upgrade features. The features we need are in the $199 a month tier, which is quite steep for what we are. Our customers are saying they never knew we had a loyalty program, we wish it was a little more obvious than a star at the bottom of our homepage. Hunting around for a similar program with more small business friendly pricing. (Not every business is a startup with crazy amounts of capital trying to scale up in ridiculous amounts of time )

P. Cottontail & Co.
United States
Over 2 years using the app
Smile.io replied September 29, 2020

Thank you so much for your review and feedback here! This is so valuable to us. Our team has been in touch regarding this💖