Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,488)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

July 21, 2016

A Loyalty Rewards Program with a Sweet Tooth!

Shopperz Market
United States
2 months using the app
October 2, 2016

every easy to install and use.

Genie Customs
United States
2 months using the app
Edited October 19, 2016

Easy to use and so useful! I have to say the easy intergration and use of this is helping my Jewelry business gain new customers and sales!
THANK YOU!!

Shop Imy And Me
United States
About 2 months using the app
February 17, 2017

so easy! love this app! setup was easy, love that it's free! who doesn't like rewards?

Brunelles Boutique 2
United States
About 2 months using the app
April 5, 2019

Really nice and user friendly app, also recommends a program based on my store. Maggie from the live chat customer support was very helpful, still need to check how this will work with my customers. It would have been perfect if the text in the launcher can be edited in the free plan though.

Whale Valley
Estonia
Over 3 years using the app
Smile.io replied April 8, 2019

Thank you for your feedback! We're always trying to improve our product to make it the best it can be for merchants like you. :) We're glad you had a positive experience chatting with our support team too!

July 10, 2023

I love this app so far! Very smooth interface and easily customizable. Not to mention their support answers within 5 minutes. Jade is great! Thanks Smile.io

Crain of California
United States
About 2 months using the app
Smile.io replied July 11, 2023

Thank you for taking the time to leave your kind review. It was wonderful assisting you today ❤️ - Jade & The Smile Team

November 15, 2016

Great App!! really love it thank you

Kaira Boutique
Australia
About 2 months using the app
April 28, 2023

They were so helpful and timely when I had questions. It made it so much easier and the app is super easy to use.

Ann+Olive Co
United States
About 2 months using the app
Smile.io replied April 28, 2023

Thank you for taking the time to leave a review, we are happy Smile has been easy to get set up, it was a pleasure assisting today ❤️ - Jade & The Smile Team <3

October 31, 2016

Easy to set up and works great

Buzz Tee
United States
About 2 months using the app
February 28, 2017

Great app! Really nice to increase customer's LTV

Secret Velvet
Denmark
About 2 months using the app