Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

September 17, 2016

I love this app! Everyone loves rewards and collecting points! Absolute must-have.

The Absence
United States
2 months using the app
November 3, 2016

this is a great and wonderful app I love it

Krazyhouseapparel
United States
2 months using the app
June 10, 2021

Very easy to set up and super easy to use. It took about 5 minutes to walkthrough the setup wizard.

Simple Styles for Men
United States
2 months using the app
Smile.io replied June 11, 2021

We're so glad to hear that your experiencing with setting up was so smooth✨
Thanks so much for leaving us this review!

April 29, 2022

For the most part the program is great, I deducted one star because I've noticed sometimes the "redeem rewards" option isn't always there when I'm checking a customer out at POS (this happened not that long ago, a customer who had over 1000 points was checking out- but at POS the smile integration said "no rewards available.") I acknowledge that maybe this isn't Smile's fault- maybe it was something to do with Shopify- but was frustrating nevertheless. Smile customer service is always great though! Fast and friendly and always makes things easy to understand. Thank you!!

Leaves of Trees - Canada
Canada
Almost 4 years using the app
Smile.io replied April 29, 2022

Thanks so much for taking the time to leave a review! It was a pleasure chatting with you today and I am so glad you are enjoying Smile. I see your customers are having a hard time using points at POS, and I sent you a message following up on this! 💛 Nicole

August 17, 2016

Sweet Tooth is an amazing app that lets you reward your customers with discounts, free products, etc. for helping to promote your store and the best part is that it is entirely useable for free which is what you need when you are just starting out. Check out Sweet Tooth!

Sdiva
Canada
2 months using the app
November 21, 2022

First payment tiers are well worth the price. This would be a five star review if I didn't have to get pushed into paying $500/month just to access the API integration. Otherwise this is the best app on the market.

Gotta Go Gotta Throw
United States
Almost 4 years using the app
Smile.io replied November 22, 2022

Thanks so much for taking the time to leave us this fantastic review! We appreciate it, it was a pleasure assisting you! :)

February 24, 2017

Great app! Highly recommend it to anyone

Makeup N V
Canada
2 months using the app
November 30, 2018

We were looking for ways to distinguish ourselves in the cosmetics sector. Since we can't at this time compete with the larger companies on marketing spend, we instead focus on building one-on-one, genuine relationships with anyone who's interested in their health and skincare. Smile was chosen an extension of our strategy to help us reward our clients for their loyalty and support. So far, we love their app, their customer service, and their super-impactful blog. Furthermore, it's helped us become successful at converting prospects since we can reward them just for joining our email list. We hope the keep up the great work for us merchants!!

LeTellier Skincare
United States
2 months using the app
April 21, 2016

Awesome program helps build customer loyalty

Plasma Diet
Australia
2 months using the app
October 7, 2016

I LOVE THAT MY CUSTOMERS GET REWARDED FOR SHOPPING ONLINE AND ALSO POS I WAS VENDING AND SHE GOT POINTS SHE IS A FIRST TIME CUSTOMER.

Mekkah Fragrances
United States
2 months using the app