Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

February 9, 2019

Great program with even better customer support. We were looking for a loyalty program and have tried many of the others. Needless to say, Smile checked all the boxes for us.

SoKKs.com
United States
2 months using the app
Smile.io replied March 27, 2019

Thank you for the five-star review! Our Support team is here to help and make sure that you feel well taken care of :)

April 18, 2016

Easy to use and free to get started. What more could you ask for? Looking forward to seeing how this performs for my business mintBRIDAL.com. Brides are on a tight budget so having an extra incentive to get a discount on their wedding dress should be incredible. Seems like a win - win for everyone involved. Thanks Sweet Tooth for allowing us little guys get in the game with an awesome free package!!

Mint Bridal
United States
2 months using the app
Edited November 7, 2016

Old Review: Very user friendly and customizable!

New Review: Completely disappointed with the downgrading of our current plan based on a Notice and Warning without any reason. Following message appears:
"This is our mistake and we completely accept responsibility. These advanced Sweet Tooth features need to be switched to use the coupon upload tool before Friday November 11th."

We have been using the app seamlessly for the sole purpose that it was touted as easy to use, set it forget it, but now with the necessity of manually uploading coupons it defeats the purpose. May have to Remove it. Will not recommend.

Unjaded Clothing
United States
Over 5 years using the app
July 19, 2022

Great loyalty program, the app is fantastic! Their support team is very helpful. Highly recommended.

Amanda Harrington London
United Kingdom
2 months using the app
Smile.io replied July 19, 2022

Thank you so much for taking the time to leave us a review! It was great chatting with you today, if you ever need us we are always just a click away! 😀

Cheers,
Joshua - Smile Team 🧙‍♂️

June 11, 2017

pretty great app. It would be a lot better if discount codes were automatic.

Avas Tarts
United States
Almost 4 years using the app
April 15, 2016

Very simple to set up, only problem we have is that being based in the UK we need pound signs not dollars!

Ashlyns Shop
United Kingdom
Almost 4 years using the app
March 5, 2022

The Smile app is a great addition to our site and has allowed us to extend our instore rewards program to our customers online, including linking the instore and online experience via the API. The backend is easy to use, can be branded as needed and i feel i have more control over our rewards programme than before.

The Source Bulk Foods UK
United Kingdom
2 months using the app
Smile.io replied March 5, 2022

Thank you so much for your review 🤩
Please don't hesitate to reach out to support if there's anything else that we can help with to make your experience great!

September 1, 2016

just installed, so far so good!!! And easy to use :)

Shopambushofficial
United Kingdom
2 months using the app
September 8, 2021

I have just started using this app but the support i have received from the Smile team to set up has been brilliant so far

Danilo Promotions
United Kingdom
2 months using the app
Smile.io replied September 8, 2021

Thank you so much for your review 💖
We're so glad to hear that you're loving our app and customer service!

March 11, 2017

Pretty amazing app to tailor your loyalty programme

Lonely Crown
United Kingdom
2 months using the app