Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

September 29, 2016

Great app ~ Simple and Easy to use. Definitely try this app!

Joyfulspiritclothing
United States
About 1 month using the app
March 4, 2022

I have been using this app but seems the upgrade plan price is high , beyond the average rewards program. Even so, I could not send point reminder emails in the free plan thus by now it seems not doing much help for my flower business at the moment.

One Flower Macau_HK
Hong Kong SAR
Over 3 years using the app
Smile.io replied March 4, 2022

Hey there! Thank you for leaving us a review 🙏 We appreciate your feedback on pricing - and will send you over an email to help out!

May 10, 2023

Nice app and fast customer service... Hope you will get help from sunshine Jade. Thank you for your service!

The BLOOOM
Netherlands
About 1 month using the app
Smile.io replied May 10, 2023

Thank you for taking the time to leave a review, it was a pleasure assisting today ❤️ - Jade & The Smile Team <3

October 10, 2019

The app doesn't show widget/icon on desktop and mobile anymore. I have troubleshooted and still no success. I contacted smile 8 days ago via he Shopify App dashboard and I have not heard from them. The customer service used to be good but it looks like they are losing it.

SimplyMoi
United Kingdom
Over 3 years using the app
Smile.io replied October 10, 2019

Thanks for reaching out! We've sent an email with further steps to help out! 🙂

June 19, 2018

We are not live with our store yet, but support has been great! Maggie was super knowledgable and helpful, and fixed our problem right away!

Mimmicllc
United States
About 1 month using the app
May 29, 2024

Lisa was excellent in providing great customer service!

LA Retail Store
Canada
Smile.io replied May 31, 2024

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

December 10, 2020

Very Handy little App, allows customers to sign up and spread the word about your store with the Discount referral program. Very useful if you are just starting out....

Kazooqa
United Kingdom
About 1 month using the app
Smile.io replied December 10, 2020

Thanks so much for the kind words, and five-star rating! It's super appreciated! 😄

Edited September 1, 2016

Great rewards system! Will keep my customers coming back for more!

Thewritebrothers
United States
About 1 month using the app
November 7, 2016

Fast to integrate and works well!

Watch Mate
India
About 1 month using the app
June 28, 2023

Smil.io is on time chat for everywhere , also very Good support.

iSmartNZ
New Zealand
About 1 month using the app
Smile.io replied June 29, 2023

Thank you so much for taking the time to leave this review! It was a pleasure assisting you yesterday 😊

💛 Lisa