Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,574)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through effective rewards and loyalty programs. It features loyalty programs, rewards, referrals, and customization options, enhancing the shopping experience and encouraging repeat business. Merchants appreciate its reliability and the responsive, helpful customer support team that offers personalized assistance.

November 3, 2016

this is a great and wonderful app I love it

Krazyhouseapparel
United States
2 months using the app
June 10, 2021

Very easy to set up and super easy to use. It took about 5 minutes to walkthrough the setup wizard.

Simple Styles for Men
United States
2 months using the app
Smile.io replied June 11, 2021

We're so glad to hear that your experiencing with setting up was so smooth✨
Thanks so much for leaving us this review!

August 17, 2016

Sweet Tooth is an amazing app that lets you reward your customers with discounts, free products, etc. for helping to promote your store and the best part is that it is entirely useable for free which is what you need when you are just starting out. Check out Sweet Tooth!

Sdiva
Canada
2 months using the app
October 8, 2018

I just added this app today (8 October 2018) so I do not have much experience with the app. That being said, I find it much easier than some I've tried. The instructions are simple and easy to follow. The navigation is easy to follow. In short, the app is intuitive. One issue I have was that I wanted to give my existing customers credit for joining the rewards program and found that I had to do this one by one. It would be nice if there were some kind of bulk editor that could do this in a single step. As I gain more experience with the app, I will return to either upgrade to 5 stars or downgrade to 3 stars. I won't know until I have working experience with it. For now, I can't see why 5 stars would be the next move.

And Above All...YOGA
United States
2 months using the app
February 24, 2017

Great app! Highly recommend it to anyone

Makeup N V
Canada
2 months using the app
May 18, 2024

Great experience with Joana today! She was VERY helpful in getting me all set up with the rewards program! Thank you so much!

Mademli Boutique
United States
1 day using the app
Smile.io replied May 21, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

November 30, 2018

We were looking for ways to distinguish ourselves in the cosmetics sector. Since we can't at this time compete with the larger companies on marketing spend, we instead focus on building one-on-one, genuine relationships with anyone who's interested in their health and skincare. Smile was chosen an extension of our strategy to help us reward our clients for their loyalty and support. So far, we love their app, their customer service, and their super-impactful blog. Furthermore, it's helped us become successful at converting prospects since we can reward them just for joining our email list. We hope the keep up the great work for us merchants!!

LeTellier Skincare
United States
2 months using the app
November 23, 2021

We've just started using Smile and all of our customers like it so far! It is easy to start up and everyone is so helpful when you message (and quick to reply). So far so good!

The Summer Kitchen
United States
2 months using the app
Smile.io replied November 23, 2021

That's fantastic! So glad to hear your customers are liking Smile so far and it's been easy to set-up 😊Thanks for the review!

April 21, 2016

Awesome program helps build customer loyalty

Plasma Diet
Australia
2 months using the app
October 7, 2016

I LOVE THAT MY CUSTOMERS GET REWARDED FOR SHOPPING ONLINE AND ALSO POS I WAS VENDING AND SHE GOT POINTS SHE IS A FIRST TIME CUSTOMER.

Mekkah Fragrances
United States
2 months using the app