Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,489)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

June 9, 2016

I wanted a way to reward my loyal customers, and to encourage repeat visits. This app was very easy to set up, and gives me a very professional feature with almost zero effort.

Wolf Packs
United States
About 1 month using the app
April 19, 2022

Super helpful and friendly customer service and an easy platform to use. Even the basic version delivers a decent level of usability. My ONLY gripe is it doesn't integrate with Recharge which is very frustrating.

Soulful Food Co
United Kingdom
Almost 2 years using the app
Smile.io replied April 19, 2022

Thank you so much for taking the time to share your feedback with us! We're working on updating the ReCharge integration - and we'll be sure to let you know when it becomes available! 💖

July 20, 2016

easy, affordable, and deff useful! Great app

Nemo Accessories
United States
About 1 month using the app
February 21, 2017

Love the program so far. Very easy to set up and integrate in to my store and my customers couldn't wait to sign up. Thanks!

Nail Tramp
United States
About 1 month using the app
May 8, 2016

Easy installation....Looking forward to use this app to its max use! :)

Firanji
India
Almost 2 years using the app
September 13, 2021

This app is amazing. Easy to navigate and does everything i need. Best loyalty programmed out there. No faults! Highly recommend!

SLMPD CO®
United Kingdom
About 1 month using the app
Smile.io replied September 14, 2021

Thank you so much for your kind words 😍 This is so great to hear! Please don't hesitate to reach out if we can help with anything :)

March 24, 2017

Love this app so much. Does what its made for bring in customers. Get it! You wont regret it

Natures Deal
Germany
About 1 month using the app
April 9, 2021

helpful for my store will be getting more traffic when launching. will definitely keep updates of how it goes

Brewjita Collective
United States
About 1 month using the app
Smile.io replied April 9, 2021

Thank you so much for the 5-star rating! We really appreciate it! 🙂

March 13, 2020

Super easy to setup, already getting a great response in less than 10 minutes. My brand just got the extra push I didn't even know it needed!!!!

Sidity Smokers
United States
About 1 month using the app
Smile.io replied March 20, 2020

Hey there! Thanks so much for your review! So glad to hear that the setup process was easy 😊

April 13, 2016

Great app, which has served us well for nearly a year now, we know it works because customers always call us asking about ways to earn more points! We see sales increase daily due to customers ability to use and earn points to adjust their orders as they please.

Would like to see a bit more functionality and customization in shopify, such as integration into the 'my account' page.

Support, Specifically Elli, has been top notch, from premigration questions about moving 9000 customers and their points, to post migration cleanup. I got answers faster than any other support service.

7/5 would recommend to friends.
nick@medwakh.com

Medwakh Com
United States
About 1 month using the app