Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,423)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its loyalty and rewards programs, noting significant improvements in customer retention and sales. They appreciate its easy setup and management, customizable features, and the inclusion of loyalty landing pages and points on product pages. The customer support is particularly praised for being responsive and offering valuable guidance on optimizing loyalty programs.
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this has been great for our store, the team are always ready to help, they quickly solve any issues - highly recommended
Thanks for leaving us a review! We appreciate it so very much and are so glad to hear you are happy with both our support and our app 🫶
- Smile Team ✨
Excellent app with very kind and efficient customer support, we will keep working with this app for a long time Thank you!
Thank you so much for your kind words they really made our day.
Best regards
The Smile team
Highly recommend. After reviewing many reward programs, I selected Smile. Best decision, it has been a home run. I had one small question and Joana on chat was amazing. She took her time with me and answered all of my follow up questions. She even offered a quick program review. A++
Thanks for the kind words! We really appreciate it 🙏
Yours in Loyalty,
✨Joana - The Smile Support Team ✨
I got the best service I could have asked for. Even when I had an issue, Lynn held my hand and guided me the whole way. Wonderful customer service.
We are so glad Lynn was really helpful! We think so too ;)
We look forward to supporting your business!
-The Smile Team
Really good support
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
The app is great for loyalty points and rewards. It works great with our POS setup. Needs a few feature enhancements like being able to use multiples of a discount amount for the POS instead of having to create multiple redemption rules (like currently you can only do $3 off, $6 off, $9 off instead of just a single $3 off and then automatically showing the option for its multiples). Great app otherwise and has features like VIP tiers, being able to exclude certain customers, adjusting points etc.
Thank you so much for taking the time to leave this review and share your feedback with us! We are always looking for ways to improve and value your thoughts and ideas 🙌
We'll be here if there is ever anything else we can help you with 😊
- Smile Team✨
Smile has been incredibly helpful for retaining customers and driving new growth. Thank you!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
quick response.
Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖
does what it says on the tin. I wish the integration with Okendo was a bit more extensive but overall we re happy with Smile
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Smile Team ✨
Amazing service from Angie! I had an issue that was quite time sensitive and whilst she worked on trying to resolve it, she gave me an alternative temp solution which was really helpful! In the end the problem was fixed. Thank you Angie
Thank you for your review! I'm so glad that I could help :)
Angie - Smile Team✨