Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,543)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

May 22, 2024

Fantastic app with great customer support! Really clear and easy to use software.

Cuti
New Zealand
4 months using the app
Smile.io replied May 24, 2024

Thank you for your lovely review! We are so glad to hear you found it easy to use :)

January 17, 2024

Simple and easy-to-use app. A great way of driving repeat custom with our customers. Support has been excellent, with any questions answered promptly and explained in words we can digest and understand.

LP Metal Detecting
United Kingdom
Almost 4 years using the app
Smile.io replied January 18, 2024

Thanks for leaving a review! We're so glad to hear that you're enjoying Smile and find it easy-to-use :)

Yours in Loyalty,

The Smile Support Team

Edited September 13, 2024

Overall Smile has been a great company/app to install and work with, I trialled a few different apps before happily settling on Smile. We've had over 2000 orders influenced by the rewards in the short time we've had the program. Customer service has been amazing, working with Hannah on a few small things and she has been a gem to talk with, she really is 1 in a billion to talk to! So helpful!

Empress Athleticus
Australia
Almost 2 years using the app
Smile.io replied December 13, 2023

Thank you so much for your review - it's awesome to see how Smile is having an impact on your business! We are also so glad Hannah was able to provide you with some great service! We look forward to seeing your loyalty program grow :)

March 5, 2024

Great so far - reasonable pricing, great customer support by Andrea, plenty of functions. If they add multiple language possibility, would give them 6 stars :)

NIASHA
Switzerland
Almost 4 years using the app
Smile.io replied March 8, 2024

Thanks for your 5 stars! We hope you continue to enjoy the app :)))

November 26, 2023

Excellent app with very kind and efficient customer support, we will keep working with this app for a long time Thank you!

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Chile
About 4 years using the app
Smile.io replied December 2, 2023

Thank you so much for your kind words they really made our day.

Best regards

The Smile team

September 26, 2024

Solo falta rapidez en la respuesta

Otakuya
Spain
5 months using the app
May 29, 2024

Thank you so much for helping us in achieving the growth plan. thank you so much for making it happen

lassieandladdie
Philippines
4 months using the app
Smile.io replied May 30, 2024

Thank you for the review and 5 star rating! We really appreciate it 💛

March 26, 2024

This app is great. Works well for what we currently need with social media and reviews reward. We had an issue with one of our other apps and support was great in fixing the issue.

Primal Elements
United States
6 months using the app
Smile.io replied April 1, 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with the team 🤩

Don't hesitate to reach out if you have any questions about how to use the program more! 💖

- Smile Team ✨

April 11, 2024

Great support. Thank you Jade for your prompt and brilliant support in resolving an issue with our referral links.

SaveCo Online Ltd
United Kingdom
Over 3 years using the app
Smile.io replied April 13, 2024

Thank you for taking the time to leave this review! We're so glad to hear you're loving the app and that you had a helpful experience with Jade 🤩

April 5, 2024

I was having some major problems and she was absolutely AMAZING!! She went into my account and fixed everything that needed fixed. She was very kind and answered all of my questions as well.

TL Wigs - Wigs and Toppers
United States
Over 1 year using the app
Smile.io replied April 8, 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you had a great experience with the Smile support team 🤩

Please don't hesitate to reach out if we can help with anything else.

Cheers!

- Smile Team ✨