Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,489)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

July 25, 2022

The customer service is helpful & fast in response. The app seems quite well structured and easy to use

Roomblush
Belgium
29 days using the app
Smile.io replied July 25, 2022

Great chatting today! Thanks for leaving us a review! We will always be here with speedy replies should you need anything at all! 🤓

Cheers,
Joshua - Smile Team 🧙‍♂️

April 19, 2022

Attentive and helpful support. Joshua was assisted with every inquiry & concern. Thank you Smile team!

CLOSET Singapore
Singapore
29 days using the app
Smile.io replied April 19, 2022

Thank you so much for taking the time to leave this review and share your experience 💖

March 15, 2023

great customer service. Quick response, and a very helpful tool. Thank you Smile for all your help. -S

Oro Monaco
United States
29 days using the app
Smile.io replied March 15, 2023

Thank you so much for taking the time to leave this kind review! It was a pleasure helping you today — please don't hesitate to reach out if you need anything else 😊💕

Lisa - Smile Team ✨

December 1, 2020

Great loyalty program for stores that are starting small. The free version has a bit of everything for you to try on. A loyalty program and reward system are better than a discount code, and I can see a lot of my customers like using Smile. Customer services are awesome and they respond very fast. Would recommend!

Longan Merchandise Inc.
United States
29 days using the app
Smile.io replied December 1, 2020

Thank you so much for taking the time to write us a review! It means a lot to us and we're so happy to hear that your customers love using Smile ❤️

July 16, 2017

PERFECT APP TO USE FOR YOUR STORE

Dress Matrix
Nigeria
29 days using the app
April 27, 2023

Una aplicación bastante buena, yo utilizo actualmente la versión FREE y tengo varios clientes que se registraron gracias a esta aplicación de LEALTAD. Recomiendo instalar para tu negocio, y tenes la ayuda del soporte en el chat que te ayuda al instante. EXELENTE ATENCIÓN.

Suplementos Asuncion
Paraguay
29 days using the app
Smile.io replied April 27, 2023

Gracias por tomarse el tiempo para dejar una reseña, fue un absoluto placer atenderlo hoy y me alegra saber que Smile ha sido útil para su negocio. :) <3 -Jade & The Smile Team

July 11, 2016

Very easy to set up! Love it so far. Will see within the next few weeks how it does for sales but I love the easy setup!

She Knows Sportswear
United States
29 days using the app
May 16, 2016

Way easier than expected. Set up is fast and easy to do.

Too High Brothers
United States
29 days using the app
June 2, 2023

Knew the answers quickly. Would appreciate the feature of being able to allow customers to apply points to shipping without buying a coupon.

Humper Bumper
United States
29 days using the app
Smile.io replied June 2, 2023

Thank you for taking the time to leave a review and your feedback that I will share with the team. It was a pleasure assisting you today❤️ - Jade & The Smile Team <3

April 16, 2016

So far so good! I am a bit worried that customers will be able to manipulate the points they earn.. but we shall see!

Forget Me Not Boutique Ak
United States
Over 1 year using the app