Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,593)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer retention and increasing order values through effective rewards and loyalty programs. It features loyalty programs, rewards, referrals, and customization options, enhancing the shopping experience and encouraging repeat business. Merchants appreciate its reliability and the responsive, helpful customer support team that offers personalized assistance.
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Easy to install and use. Free app that can help with customers revisiting my store.
excellent - easy to use and definitely brings customers back. I would recommend to anyone needed a loyalty program
Thanks for sharing your kind words, we're thrilled to hear that you found setup easy and are already seeing the benefits of Smile 🚀
Very basic features for the price... Not worth the money in my opinion. The UI is easy to navigate for users but in terms of value as a merchant, the features are lacking. Point collection is simple for users but if you want to do anything to incentivize users to actually use their points, you'll need to upgrade to the $200/ month plan. With that being said, basically all of the useful features are on the $200/ month plan. If you have the budget, go for it, but to me, the value just isn't there with what you're getting compared to other apps in our tech stack. I wish we would have looked into alternative options before committing to Smile. Hard to switch at this point.
Thanks for taking the time to leave us feedback and help us make Smile better. We have reached out to you personally via email to help you with this.
Very useful to attract customers
The program has signed up 20 customers in under a month. Hopefully those customers will become buyers over the next few months.
just activated the app, wish they would let new app users customize for 30 days free, but other wise it was a nice seamless integration
Thank you so much for your review ! This is super helpful 💖
brilliant app, has helped my store grow tremendously.
Customer service is always quick to respond and give a very clear answer. Very very helpful!
Thanks so much for leaving a review! Let us know if there is anything else we can do for you!
The Smile Team :)
The free tier has been great to get us going, but the prices jump steeply if you wish to upgrade features. The features we need are in the $199 a month tier, which is quite steep for what we are. Our customers are saying they never knew we had a loyalty program, we wish it was a little more obvious than a star at the bottom of our homepage. Hunting around for a similar program with more small business friendly pricing. (Not every business is a startup with crazy amounts of capital trying to scale up in ridiculous amounts of time )
Thank you so much for your review and feedback here! This is so valuable to us. Our team has been in touch regarding this💖
Smile.io is a great platform - easy to use, easy to set with a wide range of graphic and reward/referral options. We implemented it into our shop easily, and it started generating some buzz immediately.
Also, customer support is great and responsive, so +1 for that (cheers for Maggie!).