Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,489)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

October 17, 2016

This is great, where have you been all my life. Great app. Highly recommend

Purfume Online
United Kingdom
27 days using the app
January 21, 2020

Nice and neat program. Runs smoothly with hassle free usage and instructions. Easy to maintain and I can monitor everything.

kkokkoma.com
United States
27 days using the app
Smile.io replied January 31, 2020

Thanks for your review! We're glad everything was easy to maintain and monitor as making rewarding easy is our goal!

March 14, 2023

Smile is easy to set up and their customer support is very efficient and helpful.
The app would be the best app for Shopify beginners who are looking for an owner-friendly program to engage customers.

Keiko Uchida
United Kingdom
27 days using the app
Smile.io replied March 14, 2023

Thank you so much for taking the time to leave a review, it was a pleasure assisting. Super glad we were able to help! <3- Jade

Edited September 12, 2018

Smile.io has been great. Easy to setup again. We had changed to a different rewards system but changed back as we prefer the additional visibilty of this program. When we had an issue with customizing our notification, support was quick to help, so big shoutout to Roel.
A few things that we would love to see added are the ability to award customers points when they have spent a certain amount or have made a certain number of orders. Also awarding customers for Instagram tags and Pinterest follows and pins from the site and being able to customize the fonts in the launcher so it matches our brand better.
Also a big issue to fix in the referral program. There needs to be a way to stop customers from referring themselves on a different email address.

Siren & Muse
Australia
Over 1 year using the app
June 26, 2016

Great app,easy to use, and a great way to build loyalty with your customers.

Thriftytravelstore
United States
27 days using the app
July 14, 2023

Excellent support, I would recommend this app for every Shopify store. Thank you Jade you were awesome.

Bricks Q8
Kuwait
27 days using the app
Smile.io replied July 15, 2023

Thank you for taking the time to leave your kind review ❤️ - Jade & The Smile Team

April 18, 2017

I have only been using Sweet Tooth for a couple of weeks but love how easy it is to use and how nicely it displays on my site. I did a ton of research on loyalty and referral apps before picking Sweet Tooth and delighted that I did. The customer service is outstanding and the price is right! I've already noticed an increase in orders so I am thrilled. Every store should be using this!

Xlvita
United States
27 days using the app
September 28, 2021

Great customer service. User friendly app. It has been a great app for customer engagement and return buyers.

Orchard Ave Boutique
United States
27 days using the app
Smile.io replied September 28, 2021

Thank you so much for sharing your experience! We're so happy to hear that you're loving our app ✨😍

July 12, 2017

exactly what i need! thanks guys!

Izaja Merchandise
Canada
27 days using the app
July 27, 2016

awsome app so many good features to bring in customers!

Shoemust
United States
27 days using the app