Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,616)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.
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just activated the app, wish they would let new app users customize for 30 days free, but other wise it was a nice seamless integration
Thank you so much for your review ! This is super helpful 💖
Customer service is always quick to respond and give a very clear answer. Very very helpful!
Thanks so much for leaving a review! Let us know if there is anything else we can do for you!
The Smile Team :)
The free tier has been great to get us going, but the prices jump steeply if you wish to upgrade features. The features we need are in the $199 a month tier, which is quite steep for what we are. Our customers are saying they never knew we had a loyalty program, we wish it was a little more obvious than a star at the bottom of our homepage. Hunting around for a similar program with more small business friendly pricing. (Not every business is a startup with crazy amounts of capital trying to scale up in ridiculous amounts of time )
Thank you so much for your review and feedback here! This is so valuable to us. Our team has been in touch regarding this💖
Smile.io is a great platform - easy to use, easy to set with a wide range of graphic and reward/referral options. We implemented it into our shop easily, and it started generating some buzz immediately.
Also, customer support is great and responsive, so +1 for that (cheers for Maggie!).
I had a great experience with Jade at the smile team , she solved the problem efficiently! thank you Jade
Super happy I could help today, thank you for taking the time to leave a review :) -Jade <3
Does not work with Paypal: if you place an order with Paypal, the user doesn not receive any points. And it's not specified anywhere that it doesn't work with Paypal...
Hey there, Thank you for your honest feedback we really appreciate it.
I'm sorry you've had this experience. We've double-checked and Paypal purchases will earn points for customers. I've passed this to our technical team for them to look at urgently to see why this isn't happening for you. Thank you again and we look forward to fixing this for you.
Definitely makes you smile! I would recommend this app to anyone and everyone!
This application helps us to boost our sales. Multiple options. Easy to use. Great support. We recommend it.Really recommend!
Thanks so much for the 5-star review 🌟 So happy to hear how Smile is helping to boost your sales and we really appreciate your recommendation here!
Great stuff would highly recommend. The app I was LOOKING FOR ALL ALONG!!
Simple and effective. Easy to use. Instant and great support. Thoughtfully designed the product. No complications very straightforward to refer and earn.
Thanks so much for taking the time to leave a review. We are so glad that you find Smile very easy to use, and enjoyed your experience with our support team! Let us know if there is anything else we can help you with 😊