Overall rating
Counts per rating level
  • 87% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and customizable features, including a popular rewards program. It integrates well with Shopify and other apps, enhancing customer experience. Despite its reliable performance and proactive support, some merchants are concerned about the cost difference between free and paid plans and desire more customization for branding and email messaging. However, it's valued for boosting customer engagement, conversions, and referrals, and supports both online and in-store customers.

September 22, 2020

Great app BUT super super super hard to get ahold of :( :( :(
Please contact me as I've been trying since last week, even contacted a personal rep.

Beautiful Brows and Lashes Professional
United States
3 months using the app
Smile.io replied September 23, 2020

Hey there! I'm really sorry to hear that you've been having difficulties reaching us :( We've sent another email to help out!

December 7, 2019

limited can do little with it. I was expecting more but unfortunately is set up for a payment plan. I need to make money to start spending money on this first.

United States
2 months using the app
Smile.io replied December 9, 2019

Thank you for the feedback! We'll be in touch with some resources to help! 🙂

November 18, 2021

Good app and good/fast support. It´s expansive in Gold, but for 49€ it´s good what you get. Try it out

About 2 months using the app
Smile.io replied November 18, 2021

Thank you so much for leaving us this review! So glad to hear that you're liking our app! 💖

October 1, 2016

Good apps for our customers to stay loyalty with us

Suetshop Com
United States
About 2 months using the app
October 9, 2016

I am loving it
Our website is due to launch next week and we were looking for a great and powerfuk Loyalty Rewards and we've found Sweet Tooth!
Loving it

My Beauty Galaxy
United Kingdom
3 days using the app
October 21, 2020

We found the app wonderful, simple, seamless and effective. Totally recoommend you giving it a shot! #datg

United States
3 days using the app
Smile.io replied October 21, 2020

Thank you for the kind words! We really appreciate you using Smile and recommending it to others! 🙂

June 27, 2016

Looks like a great app all set up in minuites now awaiting for a customer to take the bait!

Feathers Of Itlay
United Kingdom
About 2 months using the app
January 24, 2017

So far so good! Having an app like this is necessary if you are building a client based business. The back office is very user friendly.

Designer Trends Daily Concierge
United States
About 2 months using the app
March 25, 2017

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Pure Korean Skin Care Shop
2 days using the app
August 6, 2020

Outdoors.tokens helps our business drive down cost of products and also helps with covering cost for marketing campaigns.

Luke outdoors & supply LLC
United States
2 days using the app
Smile.io replied August 14, 2020

That's so great to hear! Thank you for leaving us a review :)