Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,584)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through effective rewards and loyalty programs. It features loyalty programs, rewards, referrals, and customization options, enhancing the shopping experience and encouraging repeat business. Merchants appreciate its reliability and the responsive, helpful customer support team that offers personalized assistance.

Edited April 18, 2020

I downloaded this app to use with my shopify store after I used it on another store and enjoyed the experience. so easy to use and set up took max 10 mins and the free package is so comprehensive! It's a Must have reward platform for any store!!

Rose and Daisy
United Kingdom
29 days using the app
Smile.io replied April 20, 2020

Thank you so much for your review! We're so glad to hear that the setup process was quick and simple! 🌹

August 25, 2017

Awesome App. Does exactly what it says. Converts!

Hyper Level
United States
28 days using the app
March 28, 2017

Great app. Enjoy using it with our customers.

Twenty2cosmetics
United States
28 days using the app
Edited July 13, 2022

Great app, but if you want any significant branding or integrations, you need to pay for it. However there is good functionality and I can't fault how helpful and excellent the support and help is when you need it.

Collecting Seashells
United Kingdom
28 days using the app
Smile.io replied July 13, 2022

Thank you so much for taking the time to leave a review, we appreciate your honest feedback! While we provide the best free app in the marketplace we do understand the limitations, and we are always willing to go the extra mile to help merchants succeed! 💪

Cheers,
Joshua - Smile Team 🧙‍♂️

February 7, 2018

Fantastic! Way better and cheaper than any other similar app.

Kase Addict
United States
28 days using the app
Edited May 5, 2022

Simple to use and fast and friendly help team too! Josh was helpful, even when I didn't quite get it, and proactive with a really great suggestion too!

KHEE
United Kingdom
28 days using the app
Smile.io replied April 8, 2022

Thank you so much for your lovely review! 🙌

December 22, 2017

So easy to install, literally takes 60 seconds! Even on the basic plan there is so much room for potential! Can't wait to see how it performs!

The General Marketplace
Australia
28 days using the app
December 22, 2020

App was very easy to set up. Customers started to earn rewards right away. The team was also great and assisted us with implementing this program into our mobile app as well.

CSR Building Supplies
Canada
28 days using the app
Smile.io replied December 22, 2020

Thank you so much for the great review and five-star rating. We're happy to hear you found it super easy to use. 😄

Edited February 21, 2017

Setup was fairly straight forward and easy, but I'd give it 4/5 stars since the free version is extremely limited in terms of its looks / style and mediocre way of wording some of its embedded messages to customers "like Spent Points" rather than "Redeemed Points" for example - silly things like this that you can't change the wording of!

Also, I hate how many of these apps really force you to review them literally within minutes of installing stuff - it's like they don't give you 20-30 days to really get the feel of how it works to give a thorough and honest review. Hence another reason for just 4/5 - hasty asking of reviews.

Powersnowdesigns
United States
Over 1 year using the app
September 13, 2016

Easily helps our customers see what they will get out of shopping with us!! Takes a total of 5 minutes to set up!!!

Florida Forever
United States
28 days using the app