Smile: Loyalty & Rewards
Reviews (6,195)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this loyalty and rewards system for enhancing customer retention and boosting sales. They appreciate features like the Loyalty Landing Page and Points on Product and Account Pages for their positive impact on business operations. The app is praised for its ease of setup and management, with a user-friendly interface suitable for both online and in-store use. Its performance is reliable, requiring minimal maintenance. Customer support is highlighted as quick and helpful, with staff members like Lisa, Lynn, and Brandon receiving special commendation. Merchants also value the seamless integration with Shopify and the utility of the free version for smaller businesses or newcomers.
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Best app to gain loyal customers
Great App! Indispensable for a perfect store and happy customers.
So far it's early days, and the mobile version of the website is pretty dire (can't access any of the side bar, can only really see customers view on iOS). But it's easy to set up and has allowed me to reward my existing loyal customers.
Great app, very easy to use! Customer support is great with quick response times, Joshua helped us get set up and ensure the program worked for both us and our customers and even put in a request for our email platform to be integrated! Love how we can brand it to our website, looking forward to them adding the Follow on TikTok reward option.
Thank you for the kind words about Joshua ✨We will be sure our team sees your feedback! 🙏
it is a great app I would just make easy to find the chat :)
love it and it is a great app for my e-commerce
App works great and value for money is really good. you have the most important options for rewards given. Only 1 integration for the medium price is a little downsized in my opinion. at least two would make the app much more workable. Customization options are great.
The only thing Im really missing is the integration of a widget of smile in the page building process. So you could create a landing page where the customer has all access to all information for registration, see the balance, basically everything you can do in the launcher as of now. Shopfiy 2.0 now layed the path! Would be amazing to see!
Shoutout to the support really quick and clever responses. Shoutout to Jake, what a legend!
Thank you so much for your review and your feedback! This is truly valuable to us 🙏
Pretty awesome so far! The only downside is how CRAZY expensive it is over 500 customers. Just ridiculous. Like seriously, what gives you guys the right to charge that damn much for a rewards program? Absurd. It's a cool app, but if I do get over 500 people sign up, I will either cancel the program or find another one that isn't so expensive.
intresting concept so far easy set up and use
Started using this when it first came out. It worked very well. But then without warning, the "free" features all became payable without prior warning.And it's not clear on the site what is under the free ways to reward. If something this drastic needs to happen for commercial reasons, there should be a way to "grandfather" existing clients or a proper communication protocol.
Updated: The team managed to resolve this glitch and reinstate what we originally signed up for. Great follow up!
Hi there! Thank you for your review! We do 'grandfather' our existing clients' plans when changes are made - we'll send over an email to help out! 😊