Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,384)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer retention and boosting order values through its loyalty and rewards programs. Its user-friendly interface and easy setup, along with features like loyalty landing pages and visible points on product pages, are particularly appreciated. The app is noted for its reliability and minimal oversight needs. Customer support is frequently praised for its responsiveness and effectiveness, with some staff members receiving commendations for personalized service.

May 28, 2017

very useful for a new ecommerce site. I use it on our site www.cleanlivingclub.com

Clean Living Club
United States
About 1 month using the app
March 1, 2023

Great app. Its very easy to install and when I have had questions the support staff have been very helpful.
Would recommend.

Apples & Pears Clothing
United Kingdom
About 1 month using the app
Smile.io replied March 1, 2023

Thanks so much for taking the time to leave a review! It was lovely assisting you today <3 -Jade

October 7, 2016

Awesome Apps!! Highly Recommended!

Hotmixcold Com
United States
About 1 month using the app
September 25, 2016

Great app! This is what you need to get deep in the social media

Matitajools
Cyprus
About 1 month using the app
April 4, 2022

Great support from Joshua. If a picture tells a thousand words - the video Joshua sent me smashed it out the park. Thanks buddy - Jeremy

Heyland & Whittle
United Kingdom
About 1 month using the app
Smile.io replied April 5, 2022

Thank you for your review,😍 I'm so happy Joshua was able to help you. Just between you and me, we think he is really awesome too! 🙌 Best of luck with your program!

May 9, 2016

Great product and super easy to use. Tutorials were very helpful!

Beachgirl
United States
About 1 month using the app
September 25, 2020

I use this app and it was simple and easy to set up. Customer service is amazing, and I really feel it has helped me convert more customers.

Stitch Wit
Canada
About 1 month using the app
Smile.io replied September 29, 2020

Thank you so much for your 5-star review! 💖 We can't wait to watch as you grow your customer base!

May 18, 2017

This is a mixed review. I absolutely loved it but very reluctantly had to uninstall. During the trial period I could not relocate the popup from the bottom right corner and it was obscuring important aspects of the store. Something had to go. I was not prepared to pay for the privilege of changing the display location. Technically, it's a fantastic app and absolutely superb. I would have eventually upgraded, but not for a simple reason like this. So please consider making Display Location a free feature. I would love to reinstall it. Thank you!!

Scandishop Online
Australia
About 1 month using the app
August 27, 2020

I was looking for a referal program and got this and also the option for customers to collect points. Cool idea. Easy to navigate (and understand). Perfect addition to a store!

Jasmin Joy - The Curvy Traveler
Switzerland
About 1 month using the app
Smile.io replied September 1, 2020

This is so great to hear - thank you so much for leaving us a review and sharing your thoughts! 💖

September 13, 2016

Top rated app with excellent reviews, boosts customer loyalty and conversions, get more sales for free, what's not to like?

Mogul Xoo
Canada
About 1 month using the app