Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

March 15, 2016

Nice app. Easy install and generous in what they offer for free.

Nelson Thoma
United States
29 days using the app
January 8, 2021

I have not used the app yet, but setting up was super easy and I was guided each step of the way. I am excited to see how my business grows!

Pawtique Pet Boutique
United States
29 days using the app
Smile.io replied January 9, 2021

Thanks so much for the 5-star review 🌟

Edited January 26, 2021

UPDATED Review:
Customer support reached out after my first review and were very helpful. More customers can find the app now and we are gaining some traction. I do hope that the pricing is reduced in future or more features are added to be more competitive with other review apps. Thus, justifying the price on the low range. But it is a really nice app with an excellent interface. It would be great to get weekly emails regarding signups etc as a feature.

AQ Online
United Kingdom
Over 1 year using the app
Smile.io replied December 12, 2020

Hey there! Thank you for taking the time to leave us a review.
I'm so sorry that we've fallen short here - that's definitely not our intention! We've reached out via chat to help out :)

April 20, 2023

So far these guys have been great - a really simple system, but any questions I have had have been answered quickly, clearly and they have been so friendly. I have never felt like a nuisance, just left the support chats much clearer with what I need to do. Thank you!

Shoephoric UK
United Kingdom
29 days using the app
Smile.io replied April 20, 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it! We are happy that our support team has been able to help clarify and offer assistance 😊

Smile Team ✨

July 25, 2022

The customer service is helpful & fast in response. The app seems quite well structured and easy to use

Roomblush
Belgium
29 days using the app
Smile.io replied July 25, 2022

Great chatting today! Thanks for leaving us a review! We will always be here with speedy replies should you need anything at all! 🤓

Cheers,
Joshua - Smile Team 🧙‍♂️

April 19, 2022

Attentive and helpful support. Joshua was assisted with every inquiry & concern. Thank you Smile team!

CLOSET Singapore
Singapore
29 days using the app
Smile.io replied April 19, 2022

Thank you so much for taking the time to leave this review and share your experience 💖

March 15, 2023

great customer service. Quick response, and a very helpful tool. Thank you Smile for all your help. -S

Oro Monaco
United States
29 days using the app
Smile.io replied March 15, 2023

Thank you so much for taking the time to leave this kind review! It was a pleasure helping you today — please don't hesitate to reach out if you need anything else 😊💕

Lisa - Smile Team ✨

December 1, 2020

Great loyalty program for stores that are starting small. The free version has a bit of everything for you to try on. A loyalty program and reward system are better than a discount code, and I can see a lot of my customers like using Smile. Customer services are awesome and they respond very fast. Would recommend!

Longan Merchandise Inc.
United States
29 days using the app
Smile.io replied December 1, 2020

Thank you so much for taking the time to write us a review! It means a lot to us and we're so happy to hear that your customers love using Smile ❤️

July 16, 2017

PERFECT APP TO USE FOR YOUR STORE

Dress Matrix
Nigeria
29 days using the app
April 27, 2023

Una aplicación bastante buena, yo utilizo actualmente la versión FREE y tengo varios clientes que se registraron gracias a esta aplicación de LEALTAD. Recomiendo instalar para tu negocio, y tenes la ayuda del soporte en el chat que te ayuda al instante. EXELENTE ATENCIÓN.

Suplementos Asuncion
Paraguay
29 days using the app
Smile.io replied April 27, 2023

Gracias por tomarse el tiempo para dejar una reseña, fue un absoluto placer atenderlo hoy y me alegra saber que Smile ha sido útil para su negocio. :) <3 -Jade & The Smile Team