Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

Edited July 13, 2022

Great app, but if you want any significant branding or integrations, you need to pay for it. However there is good functionality and I can't fault how helpful and excellent the support and help is when you need it.

Collecting Seashells
United Kingdom
28 days using the app
Smile.io replied July 13, 2022

Thank you so much for taking the time to leave a review, we appreciate your honest feedback! While we provide the best free app in the marketplace we do understand the limitations, and we are always willing to go the extra mile to help merchants succeed! 💪

Cheers,
Joshua - Smile Team 🧙‍♂️

February 7, 2018

Fantastic! Way better and cheaper than any other similar app.

Kase Addict
United States
28 days using the app
Edited May 5, 2022

Simple to use and fast and friendly help team too! Josh was helpful, even when I didn't quite get it, and proactive with a really great suggestion too!

KHEE
United Kingdom
28 days using the app
Smile.io replied April 8, 2022

Thank you so much for your lovely review! 🙌

December 22, 2017

So easy to install, literally takes 60 seconds! Even on the basic plan there is so much room for potential! Can't wait to see how it performs!

The General Marketplace
Australia
28 days using the app
September 13, 2016

Easily helps our customers see what they will get out of shopping with us!! Takes a total of 5 minutes to set up!!!

Florida Forever
United States
28 days using the app
Edited February 21, 2017

Setup was fairly straight forward and easy, but I'd give it 4/5 stars since the free version is extremely limited in terms of its looks / style and mediocre way of wording some of its embedded messages to customers "like Spent Points" rather than "Redeemed Points" for example - silly things like this that you can't change the wording of!

Also, I hate how many of these apps really force you to review them literally within minutes of installing stuff - it's like they don't give you 20-30 days to really get the feel of how it works to give a thorough and honest review. Hence another reason for just 4/5 - hasty asking of reviews.

Powersnowdesigns
United States
Over 1 year using the app
August 3, 2016

Very nice app. This is the only one I found where you can earn points for social media sharing and likes as well.

The Million Roses
United States
28 days using the app
September 29, 2016

Loved the youtube video - made it really easy to understand and the colour scheme is so attractive i picked Sweet Tooth over Swell eventhough Swell had a Mailchimp integration (shows you what a visual person I am). So far so good, installation seems pretty easy - hope its just as easy for my customers to use!

Shopjom
Singapore
Over 1 year using the app
May 3, 2017

Really great app, idea thing to keep your customers coming back. Easy to use

Chainedwithdaisies
United Kingdom
28 days using the app
Edited June 15, 2016

What a great app and free too. cant wait till customers start saving there points at PoochyStyle.co.uk

Poochystyle
United Kingdom
28 days using the app