Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

May 31, 2019

This is a Great app and very easy to use! I'm trying it out on my new store and so far love it. Keep the great work!

CosmeLush
United States
28 days using the app
Smile.io replied June 4, 2019

Thanks for using our app and for the five-star review! We're so glad you're loving it :)

October 23, 2015

That fact that this app can help me gain a customer base is awesome. Best of all its free!

Kitsac
United States
28 days using the app
October 19, 2023

So far so good! Easy to set up and integrate with Shopify and the live chat is excellent!

NicolaJaneCreates
United Kingdom
28 days using the app
Smile.io replied October 20, 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

April 26, 2022

I've only just downloaded the app and started testing it out on the Free plan. Had a question almost right away and the customer service was fab - helpful and informative.
I do think that the difference between the free plan and the first paid plan is a huge jump. Shame there's not one in-between, as I'd love to integrate other programmes, but don't want to pay that amount just yet as I've yet to see how well it works!

Lucky Cloud Skincare
United Kingdom
Over 1 year using the app
Smile.io replied April 26, 2022

Hey, thank you for your review we really appreciate your feedback, we will take your thoughts about pricing onboard and look to improve in the future.

June 18, 2021

Very well made app and a very co operative and attentive support team. Shoutout to Lynn and Tess for doing a great job with helping out new users!

Mesmerize India
India
28 days using the app
Smile.io replied June 18, 2021

Thank you so much for the 5-star review ✨Excellent to hear that you've gotten all the help you need from Lynn & Tess 😁

March 26, 2017

Really good and mouldable in terms of what rewards to give. Would be better if it could do more currencies such as GBP and EUR

Hayaat Clothing
United Kingdom
28 days using the app
February 1, 2021

Great app features, easy to setup and excellent customer support. I highly recommend! Had some minor language translation issues to Portuguese but they were very fast to work on them. 5 stars!

Natural Meat
Brazil
28 days using the app
Smile.io replied February 1, 2021

Thank you so so much for the 5-star review ✨Excellent to hear that Smile was easy to setup, you've gotten excellent help from our support team, and you were able to quickly troubleshoot some Portuguese translation issues 🇧🇷

October 31, 2016

Easy to install and set up loyalty program. Great that I was able to give points to previous customers

Purple Butterfly Boutiques
United States
28 days using the app
July 7, 2016

So far so good. Happy that it's here.

Solo Athletics
United States
28 days using the app
October 13, 2016

I like it so far. And, I like that you get the first 500 members for free!

Red Clover Herbs
United States
28 days using the app