Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

Edited July 7, 2021

Honestly disappointing. It tries to do too much and it fails miserably. They are quick to raise the price for basic functionality but are slow to help when it comes time to make their product a success. One of the problems is once you have it installed, migrating away from it is a complete nightmare. We like the idea of this product but the execution is just poor.

Tropical Fruit Box
United States
About 2 years using the app
Smile.io replied June 2, 2020

Thank you so much for your review and feedback! 💖

February 27, 2016

I have a Queen size luxury boutique in Michigan and I just started using Sweet tooth rewards and everything has been fabulous this far. I wish it had a little more details on the free version yet its free so its cool. I love it so far......Ill be back on here soon for updates.

Dolce Couture Clothing
United States
27 days using the app
October 17, 2016

This is great, where have you been all my life. Great app. Highly recommend

Purfume Online
United Kingdom
27 days using the app
Edited September 12, 2018

Smile.io has been great. Easy to setup again. We had changed to a different rewards system but changed back as we prefer the additional visibilty of this program. When we had an issue with customizing our notification, support was quick to help, so big shoutout to Roel.
A few things that we would love to see added are the ability to award customers points when they have spent a certain amount or have made a certain number of orders. Also awarding customers for Instagram tags and Pinterest follows and pins from the site and being able to customize the fonts in the launcher so it matches our brand better.
Also a big issue to fix in the referral program. There needs to be a way to stop customers from referring themselves on a different email address.

Siren & Muse
Australia
Over 1 year using the app
January 21, 2020

Nice and neat program. Runs smoothly with hassle free usage and instructions. Easy to maintain and I can monitor everything.

kkokkoma.com
United States
27 days using the app
Smile.io replied January 31, 2020

Thanks for your review! We're glad everything was easy to maintain and monitor as making rewarding easy is our goal!

March 14, 2023

Smile is easy to set up and their customer support is very efficient and helpful.
The app would be the best app for Shopify beginners who are looking for an owner-friendly program to engage customers.

Keiko Uchida
United Kingdom
27 days using the app
Smile.io replied March 14, 2023

Thank you so much for taking the time to leave a review, it was a pleasure assisting. Super glad we were able to help! <3- Jade

June 26, 2016

Great app,easy to use, and a great way to build loyalty with your customers.

Thriftytravelstore
United States
27 days using the app
July 14, 2023

Excellent support, I would recommend this app for every Shopify store. Thank you Jade you were awesome.

Bricks Q8
Kuwait
27 days using the app
Smile.io replied July 15, 2023

Thank you for taking the time to leave your kind review ❤️ - Jade & The Smile Team

April 18, 2017

I have only been using Sweet Tooth for a couple of weeks but love how easy it is to use and how nicely it displays on my site. I did a ton of research on loyalty and referral apps before picking Sweet Tooth and delighted that I did. The customer service is outstanding and the price is right! I've already noticed an increase in orders so I am thrilled. Every store should be using this!

Xlvita
United States
27 days using the app
September 28, 2021

Great customer service. User friendly app. It has been a great app for customer engagement and return buyers.

Orchard Ave Boutique
United States
27 days using the app
Smile.io replied September 28, 2021

Thank you so much for sharing your experience! We're so happy to hear that you're loving our app ✨😍