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Overall rating
Counts per rating level
  • 87% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and customizable features, including a popular rewards program. It integrates well with Shopify and other apps, enhancing customer experience. Despite its reliable performance and proactive support, some merchants are concerned about the cost difference between free and paid plans and desire more customization for branding and email messaging. However, it's valued for boosting customer engagement, conversions, and referrals, and supports both online and in-store customers.

August 17, 2022

Smile was the third loyalty app that I downloaded to try in my shop and it's the GREATEST!!! I had one quick question and Joshua was f**king amazing and offered the best customer service (and laughs) that I needed this morning.
This app is the best one that I have found yet, I highly recommend and the customer service is above and beyond! Happy AF with Smile :)

1 day using the app replied August 17, 2022

Thank you so much for my favorite review of all time! 😍 You yourself are also quite amazing, and I thoroughly enjoyed our chat! Glad I was able to assist and elated to hear that Smile is rocking the Casbah! 💪 A real pleasure chatting today my friend! 🌈

Joshua - Smile Team 🧙‍♂️

June 16, 2017

Incredibly easy to set up! A very powerful rewards program that is free and easy to set up. What's the catch!? highly recommend it!

Sex Toy Depot
1 day using the app
April 14, 2017

Great feature for my website and easy to set up!

Marcella Llc
United States
1 day using the app
April 6, 2016

Just started trying this app- so far -easy set up -

Here Comes The Bling
United States
About 1 month using the app
November 27, 2018

Does anybody know if the points can expire? I haven't tried it yet because we need this feature before we make any decision. Can anybody help me?

Paulie Clothing
United Kingdom
About 2 months using the app
March 22, 2017

Pretty good app, will definitely assist my store.

Bens Brick Bunker
United States
About 1 month using the app
October 20, 2021

We have had this app in our store for a while now. While it promises a lot, the issue is you need to pay 200USD a month, just for the nudges feature! If you ask me, the nudges feature is something that's should be included on the $49 tier plan, as its so integral to the app bringing any sort of revenue. Asking a small store to play $200 a month just to make use of an integral feature just isn't okay.

United Kingdom
About 2 months using the app replied October 20, 2021

Thank you so much for taking the time to leave us this review & your thoughts! We really appreciate feedback like this. We've sent over an email to help out some more with your store. ✨

June 1, 2021

I used this App to get in touch with customer and increase my conversion. It was very helpful and free as well :)

Dein Grinder
1 day using the app replied June 3, 2021

So glad to hear that you're loving the app! Thanks so much for taking the time to leave us this review ✨

April 25, 2022

easy to use as Im not computer wiz, customer service walked me through something I didnt understand and didnt rush me and stayed until the end to be sure Id be successful. I rate this a 20 out of 10 app and business

Harlow Boutique Official Online Store
1 day using the app replied April 25, 2022

It was absolutely a great pleasure helping you today! Thanks for taking the time to leave your kind review. :) -Jade

September 1, 2020

Bonne application, dommage de ne pas pouvoir la traduire completement en français, une partie du contenu est non modifiable...
Sinon elle est bien pensé et facile à installer et prendre en main

About 1 month using the app