Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

August 10, 2016

Nice App! Easy installation. Excited to see how this works on my store.

Signature Blends Hair
United States
Over 1 year using the app
October 8, 2014

Great customer service! They have been *so* helpful with all of my questions!! I wish that there was more customization available, and they are still working on this. But I love the program overall, and the ability to reward my customers and motivate them to keep coming back.

The Country Muffin
United States
Over 1 year using the app
September 30, 2019

Kevue.com - So far so good. The app works as advertised and is helping increase our conversion rate.

Kevue.com
United States
26 days using the app
Smile.io replied September 30, 2019

Thank you so much for your review! We're so glad to hear that our app is helping your business! 😊

February 22, 2017

Just started but really excited to try it!

Senpaiwares Com
United Kingdom
Over 1 year using the app
July 6, 2016

I wish I could start off some of my customers with points who have already proved to be loyal and awesome customers. Otherwise, super awesome!!

Jettsetter Ink
United States
Over 1 year using the app
May 24, 2018

Love this, easy to use and not annoying for customers

Bright Boutique Australia
Australia
26 days using the app
October 19, 2016

Great little app for all of our skincare loyalists!

Byron Bay Skincare Uk
United Kingdom
26 days using the app
Edited October 30, 2017

A lovely app -- if only there were a way to control the endless stream of bot sign-ups coming in through Shopify. I realize that at its source this is a Shopify issue, but seeing as it's a recognized and much-talked-about flaw in Shopify's customer accounts sign-up, some sort of ability to filter who makes it into the points list is badly needed.

This is especially true, since the app's pricing tiers depend on the number of customers, which currently quickly fills with bot registrations.

If Shopify ever fixes the underlying issue, I'll be back. But in the meantime, the app, for me, is unworkable.

Who Turned Off The Lights
United States
Over 1 year using the app
November 29, 2017

Excellent and beautiful application increases customer confidence

Online Treasure Shop
United States
26 days using the app
April 25, 2022

Love the app so far. Customer Service was excellent. Jade was able to answer my question super quick and made me feel very comfortable that I set up my program correctly. She was also a ton of fun

Davidson Provision Co.
United States
26 days using the app
Smile.io replied April 25, 2022

It was super amazing helping you today :) Thanks for taking the time to leave a review -Jade <3