Overall rating
Counts per rating level
  • 87% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and customizable features, including a popular rewards program. It integrates well with Shopify and other apps, enhancing customer experience. Despite its reliable performance and proactive support, some merchants are concerned about the cost difference between free and paid plans and desire more customization for branding and email messaging. However, it's valued for boosting customer engagement, conversions, and referrals, and supports both online and in-store customers.

July 22, 2017

This has been so EASY to work with so far! I honestly wasn't expecting it to be this fast and easy to setup such a powerful app. It's been working perfectly so far too!

Reys Fashion
1 day using the app
May 23, 2019

Smile looks great. Intuitive and easy to set up. Hoping it delivers the rewards we hope to our customers and our business.

New Zealand
1 day using the app
Smile.io replied May 23, 2019

Thank-you for using our app, and for the five-star review! :)

Edited August 17, 2022

Such wonderful support in helping me set up the app - quick and easy and even had custom videos to help.

Happily Zen
1 day using the app
Smile.io replied August 16, 2022

Thank you so much for this wonderful feedback! 😍 We love helping small businesses just like yours, that is why we do what we do! It was great chatting, I appreciate you! ☀️

Joshua - Smile Team 🧙‍♂️

August 17, 2017

The best and most simple Loyalty App to use!

Foursix Clothing Ltd
United Kingdom
1 day using the app
September 29, 2018

We are still reviewing how this app delivers value for our business. I will upgrade to five stars after we gain some traction. So far we are happy and the team set us up over a video conference call.

United States
24 days using the app
July 18, 2016

So far so good. Only just launched our first shopify site. Glad that Sweet Tooth have an easy to use app for loyalty - adds an easy to use toolset for getting more traffic / sales.

Bigbottle Nz
New Zealand
23 days using the app
Edited October 11, 2018

I am using this app to manage my rewards program. Set up is easy and the reward management is great. I am very happy with this app and highly recommend it.

Hotter Sales by DKHodder
23 days using the app
July 28, 2017

a very helpful app . points for sales, referrals, and a VIP program.

United States
1 day using the app
March 25, 2022

Had amazing help today from Shopify getting this app set up! Thank you Nicole!!! I’m not very techy but you made it really easy for me!!!!!

Out on a limb WA
United States
1 day using the app
Smile.io replied March 26, 2022

Thank you for your review,😍 I'm so happy Nicole was able to help you! 🙌 Best of luck with your program! 🤩

March 9, 2017

Excellent but a little expensive for upgrade plan
Thank yo so much I really Love your app

Orchid Gallery
1 day using the app