Overall rating
Counts per rating level
  • 87% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its simplicity, ease of setup, and customizable loyalty program features. It integrates well with third-party apps and is effective in increasing customer retention. The customer support team is praised for their quick and helpful responses. Merchants value the app's ability to reward customers for social media engagement and offer incentives. It's suitable for both online and in-store shopping and can manage rewards across multiple websites. The free version is robust, providing many features to build customer loyalty.

October 18, 2016

enjoy the easiness of adding a rewards program to my site, excited to see results!

Rat2 Motorsports
United States
8 days using the app
January 31, 2018

Great program. Cant wait to get it up and running properly.

Bloc Vintage Clothing
United Kingdom
5 days using the app
April 24, 2016

Very simple and straightforward set up. The only reason I did not give more than 4 stars is that I haven't put the app in live mode.

Rich In Radiance
United States
9 days using the app
February 13, 2017

So far so good. Would prefer s better sandboxed demo mode for playing about without having to publish live to users while testing.

Number 9 Fashion Studio
7 days using the app
September 24, 2015

Super simple to install and use. Great way to keep customers coming back.

Carol Lipworth Designs
United States
10 days using the app
January 16, 2018

Super easy to setup and install. We were able to install and setup the program within 20 minutes. (Note: We did download Smile's whitepapers on setting up a referral/rewards program so we knew what we wanted to do ahead of time).

Support is fantastic too! I had an issue logging in the next day which required the developers to code and release a fix - and they did so within minutes (fastest development and release I have ever seen)!

The only reason for the 4 stars instead of 5 is we are on the free plan which limits us from being able to connect with Mailchimp to keep customers updated on their rewards points. We will likely move to a paid plan by mid-year, but it would be really helpful if the free plan allowed us to add our logo and connect with Mailchimp as a base (i.e. allow 2 app connections on the free plan vs 1). Local small businesses need a starting point that works so they can generate enough revenue to grow into your paid plans. Just something to consider

Green Koala Naturals
United States
4 days using the app
January 11, 2018

nice, im jus starting not sure if its gonna work

Shop And Sheep
4 days using the app
May 13, 2016

Super easy to configure, took me 10 minutes. A bit disappointed in how little you can customize the design on the free app, looking forward to upgrading as soon as I hit 500 clients and seeing what else they've got.

Ebambu Ca
7 days using the app
November 20, 2016

Great app which simplifies some processes

Island Dooflicky
United States
6 days using the app
Edited January 9, 2019

This is a great loyalty scheme. Set-up is very simple and well thought out and you can be live with a very nice looking program within 30 mins. It's also a good value app. Great support from the team too.

United Kingdom
2 days using the app