Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,715)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its customizable loyalty programs, including support for in-person events. They praise its user-friendly interface and the responsive, professional support team that ensures reliable performance and seamless Shopify integration. Often described as a "game changer," it effectively enhances customer engagement and satisfaction.

August 3, 2016

Very nice app. This is the only one I found where you can earn points for social media sharing and likes as well.

The Million Roses
United States
28 days using the app
May 3, 2017

Really great app, idea thing to keep your customers coming back. Easy to use

Chainedwithdaisies
United Kingdom
28 days using the app
Edited June 15, 2016

What a great app and free too. cant wait till customers start saving there points at PoochyStyle.co.uk

Poochystyle
United Kingdom
28 days using the app
May 31, 2019

This is a Great app and very easy to use! I'm trying it out on my new store and so far love it. Keep the great work!

CosmeLush
United States
28 days using the app
Smile.io replied June 4, 2019

Thanks for using our app and for the five-star review! We're so glad you're loving it :)

Edited February 21, 2017

Setup was fairly straight forward and easy, but I'd give it 4/5 stars since the free version is extremely limited in terms of its looks / style and mediocre way of wording some of its embedded messages to customers "like Spent Points" rather than "Redeemed Points" for example - silly things like this that you can't change the wording of!

Also, I hate how many of these apps really force you to review them literally within minutes of installing stuff - it's like they don't give you 20-30 days to really get the feel of how it works to give a thorough and honest review. Hence another reason for just 4/5 - hasty asking of reviews.

Powersnowdesigns
United States
Over 1 year using the app
October 23, 2015

That fact that this app can help me gain a customer base is awesome. Best of all its free!

Kitsac
United States
28 days using the app
September 29, 2016

Loved the youtube video - made it really easy to understand and the colour scheme is so attractive i picked Sweet Tooth over Swell eventhough Swell had a Mailchimp integration (shows you what a visual person I am). So far so good, installation seems pretty easy - hope its just as easy for my customers to use!

Shopjom
Singapore
Over 1 year using the app
October 19, 2023

So far so good! Easy to set up and integrate with Shopify and the live chat is excellent!

NicolaJaneCreates
United Kingdom
28 days using the app
Smile.io replied October 20, 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

June 18, 2021

Very well made app and a very co operative and attentive support team. Shoutout to Lynn and Tess for doing a great job with helping out new users!

Mesmerize India
India
28 days using the app
Smile.io replied June 18, 2021

Thank you so much for the 5-star review ✨Excellent to hear that you've gotten all the help you need from Lynn & Tess 😁

March 26, 2017

Really good and mouldable in terms of what rewards to give. Would be better if it could do more currencies such as GBP and EUR

Hayaat Clothing
United Kingdom
28 days using the app