Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,701)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its loyalty and rewards features that boost customer engagement and retention. They appreciate its user-friendly interface, customizable loyalty programs, tiered rewards, and referral systems. The integration with Shopify is seamless, ensuring easy management. Its performance is reliable, and customer support is noted for being responsive and effective in providing assistance and resolving issues quickly.

October 12, 2016

Very easy to use and quick to set up! Wonderful app! Thank you!

Colorful Affair
United States
About 2 hours using the app
April 27, 2022

Great app. Great Service. This is a tool that has been well polished. So just give it a try and see.

The Haut Company
Germany
About 2 hours using the app
Smile.io replied April 27, 2022

Thanks so much for the kind words, super happy to hear that you're loving the app. -Jade <3

March 5, 2016

App is very easy to setup and straight-forward. I'm excited to start seeing my customers use their points.

Office Ink
Canada
About 2 hours using the app
December 18, 2023

good

Puddle Fish & Co Clothing
United States
About 2 hours using the app
Smile.io replied December 19, 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

June 7, 2016

Easy to start up! Can't wait to see how it works in the long run.

Reasonably Sweet Caramel Company
United States
About 2 hours using the app
April 8, 2016

Just getting started, but seems promising and setup was a breeze.. looking forward to some great results! Will surely upgrade if it runs flawlessly. Thanks!

Yourturnkeystore 59
United States
About 2 hours using the app
May 16, 2019

Love this app!

I had an issue with the app at first, being that we wanted to do something unique with it. I contacted support and Janelle did everything she could to help us! Not only did she fix our problem, but she gave us the ability to go way beyond what we had first intended to do!

Incredible support, incredible app, we will be upgrading to the paid features in the future!

Drinkasso
Canada
About 2 hours using the app
Smile.io replied May 16, 2019

Thank you so much for the kind words and five-star review. Our team is pretty awesome :)

Edited April 18, 2019

The app is great but unfortunately many of the app sections and email notifications are not customizable and my store is in spanish so I can't use it for my business. That was a big disappointment because I like all the features from the program. The day they allow you to customize a bit more I will turn my review into a 5 star one.

CENTROARTESANO
Spain
2 days using the app
Smile.io replied April 18, 2019

Hey there! We're sorry to hear you're experiencing issues! We will be in touch via email for further assistance. :)

August 26, 2021

this app is more than perfect. very easy to use and customize. looks very neat with customer experience.

Seafood Factory
Egypt
About 2 hours using the app
Smile.io replied August 28, 2021

We're so happy to hear that 🥰
Thanks so much for leaving us this lovely review!

March 24, 2022

I had a small issue with uploading my customers previous points from my last rewards app. I hit Chat and Nicole helped me quickly figure out the problem. She told me exactly what to do to fix the problem and it worked. I successfully uploaded all my customers previously earned points, and I'm excited to set up the rest and see what Smile has to offer. It's great to know there's expert (human) help when you need it. Great so far!

Gilded Olive Apothecary
United States
About 2 hours using the app
Smile.io replied March 25, 2022

Thank you so much for the kind words! We're so happy Nicole was able to help out - she's awesome like that! 💛