Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

July 12, 2017

exactly what i need! thanks guys!

Izaja Merchandise
Canada
27 days using the app
July 27, 2016

awsome app so many good features to bring in customers!

Shoemust
United States
27 days using the app
March 31, 2022

I just started using this app! I had some questions at first but the customer service was amazing helping me set the app up!

TayCo Boutique
United States
About 2 years using the app
Smile.io replied April 1, 2022

Thank you so much for taking the time to leave us your lovely review 💖 If there's anything that we can do to turn your 3 star experience into a 5 star one - please don't hesitate to let us know! Happy to help 😄

October 13, 2016

Super easy to set up! Can't wait to let my customers know!

Fisher Creek Candles
United States
27 days using the app
August 12, 2019

Too expensive. Requires educating customers over and over again. Not easy to understand how to use code. Most customers place it in the "Notes" box during checkout requiring website owner to manually apply the discount. Will most likely delete this app within the next week.

BirDelicious! Origins Wild Diet®
United States
About 2 years using the app
Smile.io replied August 14, 2019

Thank you for the feedback! We've sent an email your way for more information. :)

August 23, 2016

This app has everything you need to provide your customers with a seamless professional experience. The best part is they continue to update the app when new technology is discovered.

Splendid Options
United States
27 days using the app
May 22, 2022

Although we have only just begun trying out Smile.io, I felt compelled to comment on how exceptional the customer support is.
Any issues or questions I had were quickly dealt with — above and beyond. Although we haven't gone live with the loyalty programme yet, I can see that there are already a few certain things I would like to be added such as the ability to be able to send emails from our own email address rather than Smile.io's email address, and to remove the Smile branding from email footers.

Frookies
United Arab Emirates
Over 1 year using the app
Smile.io replied May 23, 2022

Thank you so much for taking the time to leave a review. We are so glad our team was able to provide the support that you needed :) We also appreciate your thoughtful feedback. These are great ideas that we will pass along to our Product Team.

April 29, 2016

Really cool program! Thank you

Silver Lantern Jewelry
Netherlands
27 days using the app
March 27, 2017

This is such a great app for your business

Soundsflo Com
United Kingdom
27 days using the app
September 14, 2016

since i signed up i have seen changes, 5 star

Bmcwear
United States
26 days using the app