Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

July 11, 2016

Very easy to set up! Love it so far. Will see within the next few weeks how it does for sales but I love the easy setup!

She Knows Sportswear
United States
29 days using the app
May 16, 2016

Way easier than expected. Set up is fast and easy to do.

Too High Brothers
United States
29 days using the app
June 2, 2023

Knew the answers quickly. Would appreciate the feature of being able to allow customers to apply points to shipping without buying a coupon.

Humper Bumper
United States
29 days using the app
Smile.io replied June 2, 2023

Thank you for taking the time to leave a review and your feedback that I will share with the team. It was a pleasure assisting you today❤️ - Jade & The Smile Team <3

April 16, 2016

So far so good! I am a bit worried that customers will be able to manipulate the points they earn.. but we shall see!

Forget Me Not Boutique Ak
United States
Over 1 year using the app
February 18, 2022

The free version covers all the basics and works seamlessly with our store, and the support team is very responsive. The only thing I would change is the pricing - I would have loved the ability to connect it to an app to reward customers for reviews, but 49 USD/month is a bit outside our budget right now. I'd have preferred a lower fee for the first tier even if it meant not having the free version. But can highly recommend it and it works as expected.

Literary Lip Balms
Ireland
Over 1 year using the app
Smile.io replied February 18, 2022

Thank you for your candid feedback! This definitely help us improve our product and pricing to continue help small businesses grow! We will reach out to discuss ways to help and improve your experience ✨ Please don't hesitate to send us an email at help@smile.io 🙏 we're always an email away!

November 14, 2018

Works absolutely perfect @ https://earthathousandwords.com :)

Come check us out! Use code 'Nature' for 10% off your first order! :)

God bless and good luck.

EarthAThousandWords
United Kingdom
29 days using the app
Edited April 18, 2020

I downloaded this app to use with my shopify store after I used it on another store and enjoyed the experience. so easy to use and set up took max 10 mins and the free package is so comprehensive! It's a Must have reward platform for any store!!

Rose and Daisy
United Kingdom
29 days using the app
Smile.io replied April 20, 2020

Thank you so much for your review! We're so glad to hear that the setup process was quick and simple! 🌹

Edited April 22, 2019

The app is definitely working and taking off, it does take marketing on your end and an accumulation of time to pay off - for reference we have a very steady sales rate and a great return customer rate. I still think $59 a month is expensive even though yes, this does result in sales and people being able to earn and collect points is awesome.

Noctex
Canada
Over 1 year using the app
August 25, 2017

Awesome App. Does exactly what it says. Converts!

Hyper Level
United States
28 days using the app
March 28, 2017

Great app. Enjoy using it with our customers.

Twenty2cosmetics
United States
28 days using the app