Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and customizable features, including a popular rewards program. It integrates well with Shopify and other apps, enhancing customer experience. Despite its reliable performance and proactive support, some merchants are concerned about the cost difference between free and paid plans and desire more customization for branding and email messaging. However, it's valued for boosting customer engagement, conversions, and referrals, and supports both online and in-store customers.

May 14, 2016

It sounds like an excellent idea, I haven't gotten to use it I just installed it and changed the text and then i clicked a litlle circle and it brought popped this survey up, lol i love this.

Cellsignal
United States
2 days using the app
November 10, 2015

Easy set-up and my questions were answered very quickly!

Society Bikini
United States
2 days using the app
September 9, 2016

Such an easy yet effective app, love it!

Hunkymonkey
United States
2 days using the app
October 20, 2016

Can't really say much as I have just downloaded this app.

Amelie Valentina
Singapore
About 1 month using the app
December 3, 2018

Seemed easy enough. For a free app it has simplicity and great design. Navigation was simple.overall a easy to do design.

Fun palace
United States
2 days using the app
November 16, 2016

really easy to install and customize

Crosslinks
United States
2 days using the app
November 18, 2016

GOOD APP <3 I LOVE IT SO MUCH

Upskyshop
Vietnam
2 days using the app
January 12, 2022

I have searched many apps, Finally I found the Smile! This is so simple and easy. Also they provide a free version!

Nature Republic UK
United Kingdom
2 days using the app
Smile.io replied January 12, 2022

We're so happy to hear that you're happy with Smile! Thank you so much for this beautiful review 💖

March 22, 2017

Great app. Just getting started but so far so great!

The Rayne Drop Boutique
United States
2 days using the app
October 22, 2021

Smile.io provides awesome help, when needed! The app works seemlessly for shopify, and is pretty reasonable in price.

The Sistines
Canada
2 days using the app
Smile.io replied October 23, 2021

Thank you so much for taking the time to write this review 🤩