Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,371)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty programs, noting its user-friendly interface and exceptional customer service. They appreciate the straightforward setup, ease of use, and the significant improvements in customer retention and engagement. The responsive support team, including staff members like Lisa, Lynn, and Joana, is frequently praised. Merchants also value the reliable performance and smooth integration with Shopify, which contributes positively to business growth through increased sales and repeat business.
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We've been using Smile for a while now and it definitely helps with engagement. Easy to set up and the few questions we've had support has always been extremely helpful. Definitely recommend it.
Thanks for taking the time to leave us a review! So happy to hear that Smile has helped with engagement and that you've enjoyed your experience with our support team 🙂
Yours in Loyalty,
✨ The Smile Support Team ✨
Great platform and great customer service. Had a great refresher call with Nicole today because we've been a customer since 2019. Some great new features.
Thanks for leaving a review! We agree that Nicole is indeed excellent 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Fantastic customer support.
We love to hear that our customer support is fantastic! Thanks for your lovely feedback :)
We've long used Smile and have had a good experience. Customer service is always very responsive. Lynn was helpful as we navigated moving our account to a new platform.
Thanks for leaving us a 5 star review! 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Jade & Smile Team ✨
Amazing service and such a short turnaround time when responding to an online chat. Well done!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
i love the app so much , it increase my sales . I highly recommended 1000%
good customer service
Thanks so much for taking the time to leave a review! We are happy to hear that Smile is making an impact with your customers :)
Yours in Loyalty,
✨ The Smile Support Team ✨
Excellent platform-Smile team has always been extremely helpful with answering questions and providing solutions. I just worked with Jade and he also provided excellent help!
Thanks for leaving a review! We think Jade is pretty excellent too :)
Don't hesitate to reach back out if you have any questions. We're always here when you need us!
Really good app and the best loyalty program for Shopify by far. Super intuitive and support is extremely knowledgable. Zero hesitation in recommending this app for any store owner!
Thanks for the kind words and recommendation about our app and our stellar support team! It means so very much 🙏
Yours in Loyalty,
✨ The Smile Support Team ✨
I have used Smile for several years and have been very satisfied. I recently had a billing concern and contacted customer service. I was extremely satisfied with the resolution to my concern, including the professional customer service received.
Thank you for your feedback. We do appreciate it and take it onboard. I've emailed to see if there is anything we can do to fix this situation and offer some alternative ideas.
We look forward to speaking with you.
David
Merchant Success team lead
thank you
Thanks so much for taking the time to leave a review!
- Smile Team ✨