Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,641)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer retention and increasing order values through its loyalty and rewards programs. They praise its user-friendly interface and customizable features that integrate seamlessly with Shopify POS. The customer support is noted for its responsiveness and effectiveness, making setup straightforward. Merchants appreciate the app's robust functionality and exceptional service, noting significant satisfaction with its long-term performance.

August 28, 2024

Good app with great functionalities and the team is very helpful. Great service, thank you Lynn.

Botanic Blend
Netherlands
5 months using the app
Smile.io replied August 30, 2024

Thank you for the 5 star review! 🙂

Smile Team ✨

July 8, 2024

Great App with Awesome Support.
They really superfast to solve my issued.
Keep it on, Smile Team. Don't forget to always keep your SMILE!

Many thanks.
Eric

Ticket To The Moon
Indonesia
Over 1 year using the app
Smile.io replied July 10, 2024

Thanks for your lovely review Eric! We are glad your issue was solved quickly :)

April 25, 2024

Great app been using it since 2021! Also amazing and fast customer service from Hannah! She listened in and help me out.

NORDIC DISC GOLF
Sweden
Over 2 years using the app
Smile.io replied April 26, 2024

Thanks so much for leaving a review! So glad to hear that Hannah was quick and you found her to be amazing. We love to hear that 🥰

Thanks for being our merchant these last 3 ...

May 23, 2024

The team at Smile is what made this app worth it, 100%. As a Web Designer, we all run into some bumps in the road. The communication was very easy and reassuring because you were talking to an actual person on the other side. It took a team to figure out the issue (Angie, Ezra, and Cole - you guys rock!) It was resolved and I was able to deliver the great news to my client - letting her know her ...

My Sister's Closet
United States
About 1 year using the app
Smile.io replied May 25, 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

- Smile Team ✨

June 7, 2024

The customer service is great with this app! Lisa was a big help, and super friendly and responsive.

Wildflowers
United States
Over 6 years using the app
Smile.io replied June 10, 2024

Thank you for your review, we are so glad Lisa was friendly and helpful :)

April 24, 2024

Andreandana and Joana were really kind and helpfull when i had troubles with the app, the app is friendly and useful for customers cashbacks and loyalty, would recommend to try it out.

Beauty Box Mérida
Mexico
About 2 years using the app
Smile.io replied April 26, 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏 We are happy Andreandana and Joana could help :)

Lynn - - Smile Team ✨

April 2, 2024

We are in the process of setting up our loyalty program and have been in contact with customer support several times with questions. They have been very responsive and Brandon in particular was very helpful today in researching an issue I had with their loyalty landing page template. Overall the app has been pretty user-friendly as far as getting the back end all set up. Looking forward to ...

Beesponsible
United States
About 2 months using the app
Smile.io replied April 4, 2024

Thanks so much for taking the time to leave us a review! So glad to hear that the set up is going well and that our team has been there to help when questions come up. We're ...

July 15, 2024

Our customers love the rewards program and the support team are always happy to help in a timely manner.

Moolk Pty Ltd
Australia
Almost 5 years using the app
Smile.io replied July 17, 2024

We always love hearing that customers are enjoying the loyalty program, our support will always be here for any questions you have :)

August 16, 2024

perfect support from Lynn, hope i can fully use the plan

Yan Collection
New Zealand
3 months using the app
Smile.io replied August 17, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

August 7, 2024

shout out to Andreandana, i have experienced errors and they have responded immediately to make sure the error is solved . Thank you!

Lumi Candles PH
Philippines
10 months using the app
Smile.io replied August 8, 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!

Andreandana - Smile Team✨