Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,634)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer retention and increasing order values through its loyalty and rewards programs. They praise its user-friendly interface and customizable features that integrate seamlessly with Shopify POS. The customer support is noted for its responsiveness and effectiveness, making setup straightforward. Merchants appreciate the app's robust functionality and exceptional service, noting significant satisfaction with its long-term performance.

May 7, 2024

Lynn was extremely helpful and responsive with a solution oriented mindset! So far we are very happy with Smile and hopefully more updates and additions will come out!

Your Inner Glow | auria™
United States
6 months using the app
Smile.io replied May 10, 2024

So pleased Lynn could help you out! Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖

June 12, 2024

Brandon was incredibly helpful and got back to me immediately to not only answer my questions but give great tips as well!

Door County Candle Co. & Candle Bar
United States
About 1 year using the app
Smile.io replied June 13, 2024

Thank you for the review. We are so glad you found Brandon to be helpful (we think she's great too!) We are looking forward to watching your program grow!

Edited April 17, 2024

Easy to use and works as intended.
Support team is helpful and will try to solve the problems you have with the app until it is no longer a problem. They'll also help you understand anything you have questions about the app. Highly recommended!

Sutra Silk
Malaysia
8 months using the app
Smile.io replied April 13, 2024

Thank you so much for the 5-star rating 💖

June 18, 2024

I have a lot of questions to ask them recently, and they answered them patiently. Very good service. Thank you

Tantaly
Hong Kong SAR
Over 4 years using the app
Smile.io replied June 22, 2024

! We really appreciate the kind words 🙏 Thanks for the review!

Yours in Loyalty,

✨ The Smile Support Team ✨

June 25, 2024

Great app for SMB, solid features, easy setup and excellent support!

Cara & Co.
Canada
Over 6 years using the app
Smile.io replied June 27, 2024

Thanks so much for leaving us a 5 star review :)

Yours in Loyalty,

✨ The Smile Support Team ✨

August 14, 2024

Very attentive and fast to our request.

niconeco zakkaya
United States
Over 6 years using the app
Smile.io replied August 18, 2024

Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏

Yours in Loyalty,

✨ The Smile Support team ✨

November 14, 2024

Réponse rapide et pro. Parfait

OSAKE
France
About 1 month using the app
Smile.io replied November 16, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

August 26, 2024

best loyalty app and Lisa is the best support. Thank you

Lusso
Canada
7 months using the app
Smile.io replied August 28, 2024

Thank you so much for taking the time to leave this review 💖 We think Smile is the best loyalty app too 🤩

Lisa - Smile Team✨

September 12, 2024

Great app and amazing customer service!

koaaworld
Germany
About 1 month using the app
Smile.io replied September 15, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. 


Smile Team ✨

April 30, 2024

Lisa provided great service. She was super quick, helpful and friendly!

Hunter Pet Store
United States
Over 4 years using the app
Smile.io replied May 2, 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨