Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,641)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer retention and increasing order values through its loyalty and rewards programs. They praise its user-friendly interface and customizable features that integrate seamlessly with Shopify POS. The customer support is noted for its responsiveness and effectiveness, making setup straightforward. Merchants appreciate the app's robust functionality and exceptional service, noting significant satisfaction with its long-term performance.

Edited April 17, 2024

Easy to use and works as intended.
Support team is helpful and will try to solve the problems you have with the app until it is no longer a problem. They'll also help you understand anything you have questions about the app. Highly recommended!

Sutra Silk
Malaysia
8 months using the app
Smile.io replied April 13, 2024

Thank you so much for the 5-star rating 💖

June 12, 2024

Brandon was incredibly helpful and got back to me immediately to not only answer my questions but give great tips as well!

Door County Candle Co. & Candle Bar
United States
About 1 year using the app
Smile.io replied June 13, 2024

Thank you for the review. We are so glad you found Brandon to be helpful (we think she's great too!) We are looking forward to watching your program grow!

August 12, 2024

Great app and excellent customer service.

Red Mills Store
Ireland
Almost 4 years using the app
Smile.io replied August 15, 2024

Thank you for your review! We are happy to hear that you're enjoying the app, reach out if you have any other questions!

June 18, 2024

I have a lot of questions to ask them recently, and they answered them patiently. Very good service. Thank you

Tantaly
Hong Kong SAR
Over 4 years using the app
Smile.io replied June 22, 2024

! We really appreciate the kind words 🙏 Thanks for the review!

Yours in Loyalty,

✨ The Smile Support Team ✨

April 30, 2024

Lisa provided great service. She was super quick, helpful and friendly!

Hunter Pet Store
United States
Over 4 years using the app
Smile.io replied May 2, 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

June 25, 2024

Great app for SMB, solid features, easy setup and excellent support!

Cara & Co.
Canada
Over 6 years using the app
Smile.io replied June 27, 2024

Thanks so much for leaving us a 5 star review :)

Yours in Loyalty,

✨ The Smile Support Team ✨

April 5, 2024

I was having some major problems and she was absolutely AMAZING!! She went into my account and fixed everything that needed fixed. She was very kind and answered all of my questions as well.

TL Wigs - Wigs and Toppers
United States
Over 1 year using the app
Smile.io replied April 8, 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you had a great experience with the Smile support team 🤩

Please don't hesitate to reach ...

March 5, 2024

Highly recommend. After reviewing many reward programs, I selected Smile. Best decision, it has been a home run. I had one small question and Joana on chat was amazing. She took her time with me and answered all of my follow up questions. She even offered a quick program review. A++

DIY Craft Warehouse
United States
3 months using the app
Smile.io replied March 8, 2024

Thanks for the kind words! We really appreciate it 🙏

Yours in Loyalty,

✨Joana - The Smile Support Team ✨

Edited June 25, 2024

Love the app, Shelby with customer service was extremely nice & helpful.

K-Carroll.com
United States
About 5 years using the app
Smile.io replied April 25, 2024

! We really appreciate the kind words 🙏 Thanks for the review!

Yours in Loyalty,

✨ The Smile Support Team ✨

April 23, 2024

The app support team is very good, and very helpful with setting up and optimizing your program. There's tons of resources they provide to help you set up your program in the most effective way possible.

TechSpade
Canada
7 months using the app
Smile.io replied April 25, 2024

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨