Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,540)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.
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Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Amazing service and such a short turnaround time when responding to an online chat. Well done!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Extremely simple to setup, support is just as amazing. Will definitely recommend this to friends as well.
Glad to hear you're finding Smile easy to use and enjoying our Support team - they are definitely awesome! 😄 Thanks for the rating & review!
Joana was so helpful, she quickly understood what I needed and have recorded a video to show our client exactly what to do. Great quick service :)
Thank you so much for your review, we really appreciate your kind words.
Cheers
Joana 🤩
Smile has excellent customer support - the team there, especially Brandon and Hannah were instrumental in helping us make the switch from BigCommerce over to Shopify - they are super knowledgable and friendly - Highly Recommend
We're so glad to hear Hannah and Brandon were helpful when you contacted us for help! It's our pleasure to assist 🤓
Yours in Loyalty,
✨ The Smile Support Team ✨
Great communication and feedback from Lisa on figuring out this new system :)
Really appreciate it!
Thank you so much for taking the time to leave this review 💛 We are happy Lisa was able to help :)
-The Smile Team✨
Software works well but wasn't happy when they went from FREE to $200 a month. The team was avid about working with me to discount my particular account after having a free version for so long. I'm thankful for the dedicated customer service and adjustments. I'm looking forward to see how it functions with new features.
Thank you for your review! 🙏 We have reached out via email to see if there is anything we can improve on.
Cheers
Joana - The Smile Team
Smile is an awesome platform with a friendly UX.
Customer support has been outstanding. Any questions I had were promptly addressed, and the team seemed genuinely invested in ensuring I had a positive experience. Special mention to Brandon! :)
Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with Brandon 🤩
Don't hesitate to reach out if you have any questions! We're always here when you need us 💖
- Smile Team ✨
Lynn is amazing!!
Thanks for saying this! We think so too!
They haven't responded to my messages!
We are so sorry to hear that your experience wasn't up to our usual standards. A member of our support team has reached out via email to learn more about your experience!