Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,423)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its loyalty and rewards programs, noting significant improvements in customer retention and sales. They appreciate its easy setup and management, customizable features, and the inclusion of loyalty landing pages and points on product pages. The customer support is particularly praised for being responsive and offering valuable guidance on optimizing loyalty programs.
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Always available and always helpful!
Thank you so much for taking the time to leave us a review! We really appreciate it 🤩
- Smile Team ✨
Smile has excellent customer support - the team there, especially Brandon and Hannah were instrumental in helping us make the switch from BigCommerce over to Shopify - they are super knowledgable and friendly - Highly Recommend
We're so glad to hear Hannah and Brandon were helpful when you contacted us for help! It's our pleasure to assist 🤓
Yours in Loyalty,
✨ The Smile Support Team ✨
quick customer service! Lynn has been extremely helpful navigating some customizations!
Thanks for leaving a review! We agree that Lynn is indeed helpful 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Great app, great communication & customer support. Only a bit pricey for us at the moment, hopefully in the near future..!
Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏
Belle application!
Thank you for your lovely review!
Amazing customer support. Really wanted to help me make the app work just for me!!!
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
Yours in Loyalty,
✨ The Smile Support Team ✨
Amazing! Work perfectly, great support and many opportunities! Love it, thank you
Thank you so much for taking the time to leave a review! We are happy to hear that you are happy with Smile!
The Smile Team ✨
The system is simple and easy to use, the support for when you are stuck is very efficient and friendly. Thanks Jade!
Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!
Jade - Smile Team✨
Great app and amazing support service.
We recommend Smile for an amazing Loyalty experience on Shopify and we'll continue to use it.
So glad Lynn and Mackenzie were able to help you! We hope you continue to enjoy using our app as much as we enjoyed chatting with you :)
Software works well but wasn't happy when they went from FREE to $200 a month. The team was avid about working with me to discount my particular account after having a free version for so long. I'm thankful for the dedicated customer service and adjustments. I'm looking forward to see how it functions with new features.
Thank you for your review! 🙏 We have reached out via email to see if there is anything we can improve on.
Cheers
Joana - The Smile Team