Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,634)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer retention and increasing order values through its loyalty and rewards programs. They praise its user-friendly interface and customizable features that integrate seamlessly with Shopify POS. The customer support is noted for its responsiveness and effectiveness, making setup straightforward. Merchants appreciate the app's robust functionality and exceptional service, noting significant satisfaction with its long-term performance.

June 4, 2024

Very helpful with any questions I’ve had throughout the years. And my customers love being able to rack up points for rewards!

Mega-licious Cookie Co.
United States
About 3 years using the app
Smile.io replied June 5, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

July 26, 2024

Great, customizable user experience and great customer support! And they take feature requests so I'm hoping they grow with me :)

Fauna
United States
4 months using the app
Smile.io replied July 27, 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

April 22, 2024

Simply perfect support - could not be any better

Lemyn
United States
Over 3 years using the app
Smile.io replied April 24, 2024

Thanks so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

August 15, 2024

Customer service is prompt, professional, and they help from a growing company perspective.

Airthereal
United States
Over 1 year using the app
Smile.io replied August 17, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

June 20, 2024

Lynn from customer service has been super helpful and answers all my question thoroughly and with patience.

Apero Label
Australia
Almost 5 years using the app
Smile.io replied June 22, 2024

Thank you for taking the time to leave this review! We're so glad to hear you're loving the app and that you had a helpful experience with Lynn 🤩

August 19, 2024

It's very intuitive to use. Seamless experience. Their customer service is excellent too!

Pawsync
United States
About 2 months using the app
Smile.io replied August 21, 2024

Thank you for taking the time leave a review! We're glad to hear that you've found it easy to use 🤩
- Angie and the Smile Team ✨

March 26, 2024

This app is great. Works well for what we currently need with social media and reviews reward. We had an issue with one of our other apps and support was great in fixing the issue.

Primal Elements
United States
6 months using the app
Smile.io replied April 1, 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with the team 🤩

Don't hesitate to reach out if you have any questions about how to use the program more! 💖

- Smile Team ✨

August 12, 2024

Great app and excellent customer service.

Red Mills Store
Ireland
Almost 4 years using the app
Smile.io replied August 15, 2024

Thank you for your review! We are happy to hear that you're enjoying the app, reach out if you have any other questions!

March 19, 2024

Excellent customer service from Jade with updating our rewards program to ensure we can continue to bring this service to our customers. Happy to be a loyal user of Smile!

Charlie and Fox
Australia
Over 2 years using the app
Smile.io replied March 21, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ Jade & The Smile Support Team ✨

June 29, 2024

After trying several rewards system Apps for years, this is definitely the best, very complete interface and covers all types of possible existing rewards, the only negative point I find is the excessive cost of its plans, which at least for small businesses or businesses just starting out, I don't think it's possible to pay for their plans, but I give it 5 stars since they have a free plan that is also very useful and it is available to everyone.

Rochan Shop
United States
8 days using the app
Smile.io replied July 3, 2024

Thanks so much for taking the time to leave us a review and the kind words! We're so glad to hear that you've found Smile to be complete :)

Yours in Loyalty,

The Smile Support Team