Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,423)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its loyalty and rewards programs, noting significant improvements in customer retention and sales. They appreciate its easy setup and management, customizable features, and the inclusion of loyalty landing pages and points on product pages. The customer support is particularly praised for being responsive and offering valuable guidance on optimizing loyalty programs.

April 4, 2024

Very quick response and helped immediately! Loved the dog gifs - brightened my day.

Exponent Beauty
United States
12 days using the app
Smile.io replied April 5, 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you (and sending dog gifs, too 😂)!

Lisa - Smile Team✨

December 4, 2023

Great customer service, really helpful for answering my questions. Will be happy to see they improve the reward functionalities.

Rose Gentle
China
7 months using the app
Smile.io replied December 6, 2023

Thanks so much for taking time out of your day to leave us a review! We really do appreciate it and are happy to hear that our support team was able to answer your questions 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

November 2, 2023

Very great customer service from Nicole M. when I needed help setting up my program! I am enjoying Smile very much!
KS - The Southern Decorista

The Southern Decorista
United States
Over 1 year using the app
Smile.io replied November 4, 2023

Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with Nicole 🤩

Don't hesitate to reach out if you have any questions! We're always here when you need us 💖

- Smile Team ✨

January 3, 2024

The overall experience has been fantastic. The interface is user-friendly, making it easy to set up and manage loyalty programs for my customers. The app's features are well-designed, and I appreciate how seamlessly it integrates with my business operations.

Moreover, the team support has been exceptional. Anytime I've had questions or needed assistance, the Smile app team has been quick to respond and provided helpful solutions. Their dedication to customer support has truly made a positive impact on my experience with the app. I highly recommend Smile for businesses looking to implement a reliable and effective loyalty program.

Armani Gallery
Australia
6 days using the app
Smile.io replied January 10, 2024

Thank you so much for taking the time to leave this amazing review and for all your kind words about Smile and our team 💖 We really appreciate it!!

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

January 17, 2024

Great rewards program app. The customer service team is really friendly and helpful. Shoutout to Jade!

UHS Hardware
United States
About 4 years using the app
Smile.io replied January 18, 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Jade - Smile Team✨

Edited February 1, 2024

Quick answer, made me laugh with gifs LOL thanks byeeee

The Sassy Olive
United States
Almost 5 years using the app
Smile.io replied December 19, 2023

Thanks so much for taking the time to leave a review! So glad to hear that our support team was able to provide you with such great customer service. They absolutely rock 😎

Yours in Loyalty,

✨ The Smile Support Team ✨

March 24, 2024

Karen was very helpful, and the app has been great so far.

Urban Grailed
United States
About 2 months using the app
Smile.io replied March 25, 2024

Thank you for taking the time to leave this review! We're so glad to hear you're loving the app and that you had a helpful experience with Karen 🤩

Don't hesitate to reach out if you have any questions. We're always here when you need us!

- Smile Team ✨

May 13, 2024

Helpful customer service.

Blaze & Ribbon
United States
3 days using the app
Smile.io replied May 15, 2024

We are so glad to hear our customer support was helpful. Thank you for your review :)

November 16, 2023

Great support got set up quick!

My Breeches
United Kingdom
About 2 years using the app
Smile.io replied November 18, 2023

Thank you so much for your kind review we are delighted we could help you! 💛

Best regards

The Smile Team

October 23, 2023

My little dropshipping business is grateful for Smile app! We now have a loyalty points programs that was very easy to set up! We are on our way to new heights ...YAY!

My She Shop
United States
3 months using the app
Smile.io replied October 25, 2023

We are so glad you are enjoying Smile! Thanks for leaving a review, and for your kind words.

Let us know if there is anything else we can do for you 💛