Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,547)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

March 5, 2024

Great product and support. very easy to use.. come sign up at MyRubyLips.com

My Ruby Lips
United States
7 months using the app
Smile.io replied March 8, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

January 6, 2024

Great service and personal support. They will.work to cater for your needs.

Fogfathers
United Kingdom
Over 5 years using the app
Smile.io replied January 7, 2024

Thank you for your review! We are so happy the app and customer service is flexible to your needs!

April 12, 2024

The smile support team is so responsive and helpful. They answer every question and ensure our problems are solved.

Threads 4 Thought
United States
About 2 years using the app
Smile.io replied April 14, 2024

Thank you so much for taking the time to rate us 5 stars! We really appreciate it 🤩

- Smile Team ✨

January 13, 2024

Great App
Easy setup. Excellent customer service. Lynn has been most helpful!

gymsegbë
United States
2 months using the app
Smile.io replied January 16, 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with Lynn 🤩

Don't hesitate to reach out if you have any questions! 💖

- Smile Team ✨

April 27, 2024

excellent customer service!

Wooden Table Baking Company
United States
About 1 year using the app
Smile.io replied May 2, 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

- Smile Team ✨

March 8, 2024

We are unable to use Smile.io for Loyalty Rewards.

Our main reason is that the features are very limited, unless we can afford to pay such high prices. We do not feel that there is much value in spending $49 per month to upgrade. That plan doesn't not come with the Loyalty Landing Page or ability for our customers to redeem their points. It is impossible for us to commit to paying $199 per month for this.

Sadly we will need to look for a cheaper alternative.

WONDERCRAFT LTD
United Kingdom
About 2 months using the app
Smile.io replied March 11, 2024

Thank you for your review, we appreciate your feedback. Someone from our team has reached out to discuss this further with you.

April 10, 2024

Jade was very helpful and attentive. Thank you!

Krack'd Snacks
United States
About 1 year using the app
Smile.io replied April 12, 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏 We are happy that Jade could help :)

Yours in Loyalty,

✨ The Smile Support Team ✨

June 18, 2024

Great. Easy communication. Very helpful

Woodlands Inc
United States
1 day using the app
Smile.io replied June 22, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

January 23, 2024

Done.

Great app and support from Brandon great.

Twenty First Century Herbs
United Kingdom
Over 4 years using the app
Smile.io replied January 25, 2024

Thanks for leaving us a review! Glad to hear that you found both Smile and Brandon's support to be great 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

February 3, 2024

She helped with information about the app.

ARB Blanks
United States
Over 1 year using the app
Smile.io replied February 6, 2024

Thanks so much for taking the time to leave a review! Don't hesitate to reach out if you have any questions. We're always here when you need us 🙌

- Smile Team ✨