Reviews (207)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its efficient shipping automation, noting significant time savings and error reduction. It supports multiple couriers and platforms, offers automatic label printing, and provides tracking updates, all customizable to specific business needs. The ability to compare courier options easily is particularly valued for optimizing costs and delivery speeds, enhancing customer satisfaction. Merchants commend the app's reliability and user-friendliness, along with the responsive and helpful support team that facilitates smooth onboarding. Continuous updates ensure the app handles high order volumes effectively, supporting scalable business operations.
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We started an online business in October 2017 and StarShipit were selected as our preferred fulfilment program as they have some great features that woould save us heaps of time. The team were available through our set-up process, particularly Neeraja, who walked me through how the system works and talks with Shopify plus Carrier integrations, checkout rates, API set-up and custom tracking page.
These are smart guys with great knowledge and know-how and are always available to assist when I needed them. THIS is service and an excellent one at that!
I would definitely recommend using them and feel free to call them first and ask specific questions about how you want your business to fulfil orders. I guarantee they have solutions.
Happy fulfilling.
Kyri Christodoulou - Operations Director at emperorchampagne.com.au
Imagine this, for a moment… Two toddlers, 3 large crates of parcels, and a slow moving queue at the Post Office - twice a day! Now throw in printing off addresses individually and fulfilling all shipped orders individually too (trying to get more than 8 number and letter combos right in a row as the kids pull at you because they’re bored). This was life before StarShipIT.
Now there’s no more queues at the post office or double handling of data, and all our tracking status comms with customers are automated. Plus, with the new feature where we can brand the tracking pages - the integration with our Shopify store just become even more seamless.
In a nutshell? StarShipIT is a lifesaver.
Great app, easy install and support team (Neeraja Janappareddy) has been very efficient and effective. This has saved our business huge amounts of time and time is money, highly recommend for online stores doing larger volumes.
The customer service is amazing! They help you resolve all your problems. Very patient and very professional! Super good App! :)
Star Ship It is a good user friendly app with great support.
Easy to navigate and use, Starshipit has cut my processing time in half! Whenever I have had any issues or questions, the team has answered and assisted me promptly and they have been super friendly.
Thank you!
Starshipit has saved us so much time, and has significantly reduced delivery errors. Highly recommend!
Appreciate the review team! To hear of the reduced delivery errors is like music to our hears! Thanks again!
Starshipit has made our shipping processes so much quicker and easier! We couldn't recommend it enough. We've had no issues with the platform, and the customer service team are quick to respond and super helpful :)
Thanks for taking the time to post feedback! We are glad to hear the team have been helpful and quick to respond :)
Since coming over to StarShipIT we cannot imagine life without it!
It saves us literally hours in fulfilling orders everyday.
We initially trialled a similar platform but found it confusing and customer service was lacking. StarShipIT is very user friendly and the customer service is amazing (with regular phone calls from your SSIT account manager almost weekly to ensure everything is good).
I would and have recommended StarShipIT to anyone that is looking at scaling their ecommerce store.
Good app and quite helpful for our shop!