Reviews (547)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its automation features, especially in sending invoices and managing VAT exemptions, which boosts operational efficiency. It offers customizable, professional-looking invoice templates that support multiple languages and currencies. Merchants find it easy to install and integrate with Shopify, noting its user-friendliness and efficiency in streamlining invoicing processes. The app is known for its reliable performance and exceptional support team, which is quick to assist with customization and troubleshooting, earning it strong recommendations from users.

December 6, 2020

Great app with all the functionality you expect, sleek UI and it comes with a stellar customer support!

maisterbrewery
Slovenia
About 2 months using the app
Sufio replied December 7, 2020

Thank you for leaving us your nice review! We appreciate you took your time sharing with others your experience with Sufio! :) Don't hesitate to reach out to us when you have any questions - always happy to help.

August 13, 2018

Best support I've seen so far.

Mypetismyfriend
Germany
About 2 months using the app
March 9, 2021

The application is great and the customer support is really great! They are very reactive, facilitate and find solutions for all the problems and improvements you wish.

Samaya®
France
About 2 months using the app
Sufio replied March 11, 2021

We're stoked to read your positive review! We take pride in our customer services and our product, of course! Feel free to get back in touch with us anytime! :)

June 8, 2018

Great app especially for merchants from countries like Italy who need to automatically create an invoice for every online order. They also have a great customer support team that helped me and solved my problem very quickly

Bertafilavakc
Italy
About 2 months using the app
August 13, 2018

Really surprised how amazing this invoicing app is! Certainly the best in the app store. Customer support is really fast & friendly and will help you set everything up. :)

Thejaiz
Slovakia
About 2 months using the app
August 25, 2023

Ich liebe diese App! Meine Rechnungen werden korrekt erstellt. Die Mehrwertsteuer wird ausgewiesen. Ich nutze den Basic-Plan, da ich herade am Aufbau meines Shops www.high-on-ai.com bin. Und er erfüllt fürs erste super meine Anforderungen, bei geringen Kosten. Man weiß ja nicht wie sich der Shop entwickelt.
Einzig was mir fehlt, ist die Mobile Version der App. Was aber tur Zeit nicht so schlimm ist. Es funktioniert auch die derzeitige Version, wenn man entsprechend zoomed
Zudem lässt sich die Rechnung mit vordefinierten Designs konfigurieren. Ich glaube Änderungen oder ein eigenes Design (Einfügen Logo) ist erst mit der nächst höheren Abo Stufe möglich. Ist aber nicht schlimm, weil ich die vorgefertigten Designs für ein im Start befindlichen Shop auch schon sehr ansprechend finde.
Die App liest außerdem die Konfigurationen aus dem Shopifyeinstellungen (Mehrwertsteuer…) Es ist aber auch möglich eigene Werte zu hinterlegen.
Die ganze App habe ich jetzt noch nicht vollständig angesehen, aber mit dem was ich bisher genutzt habe bin ich sehr zufrieden.
Weiter so und bitte dran bleiben, damit ich nicht gezwungenermaßen auf eine andere App umsteigen muss LG High-On-Ai

High on Ai
Austria
About 2 months using the app
Sufio replied September 6, 2023

Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre ausführliche Bewertung zu teilen! Es ist schön zu hören, wie hilfreich unser niedrigstes Paket für Sie war. Was das Design betrifft, so sind alle Design-Optionen in allen Paketen verfügbar, d.h. der Benutzer hat Zugriff auf die Frontend-Design-Optionen sowie auf den Vorlagencode der Rechnungen selbst, so dass Sie bei der Anpassung an Ihre Marke kreativ werden können.

Vielen Dank noch einmal und wenden Sie sich jederzeit an unser Support-Team, wenn Sie Hilfe benötigen :)

(TRANSLATED BY DEEPL)

September 2, 2021

Absolutely STELLAR customer support. We needed some adjustments and support responded in no time. Fantastic app. Totally recommend.

Progeny Coffee LLC
United States
About 2 months using the app
Sufio replied September 3, 2021

Thanks for the review! Our support team strives to help customers quickly and effectively, so please get in touch if you need anything else in future. We're always happy to assist :)

October 26, 2020

I was looking for a way to automate sending invoices to customers, I found other apps but those weren't nearly as easy to set up, they also wouldn't integrate with Klaviyo and most importantly, NONE of the other apps I found would consider tax compliance - a must if you're selling B2B.
With Sufio it's possible to send invoices via the order confirmation email sent through Shopify and allow customers to see the invoices on their account page.
There's even an option to validate a customer's VAT number automatically, WOW!
I messed up part of the set up and Djimi not only responded within minutes, but he also fixed it for me super quickly - exceptional app and customer service!

FAVORTY
Austria
About 2 months using the app
Sufio replied October 27, 2020

Thank you very much for your detailed and very kind review! :) We appreciate your throughout feedback and are over the moon that we meet all your business needs! Kudos to Djimi for providing you with our excellent customer services. Don't hesitate to reach out to us if you ever need our assistance!

November 23, 2016

Sufio is a simple and extremely useful tool for our business located in Italy. Support is responsive and I really appreciated how they can be flexible with special needs configurations.

Revested
Italy
About 2 months using the app
March 29, 2021

Excellent app and even better support. No matter what problem we had with our store regarding invoices or VAT ID check - Sufio support always helped us. Fast response, super solutions for (almost) every problem and really very friendly support staff. We can highly recommend them!

trenzyme.shop
Germany
About 2 months using the app
Sufio replied April 1, 2021

Many thanks for leaving us your nice review! We appreciate you took your time to share publicly your experience with Sufio! :) Don't hesitate to reach out to us whenever you need us - always happy to help.