Reviews (537)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automated invoicing features, which save time and reduce manual tasks. It supports various customizations including VAT handling for EU B2B transactions and allows for aesthetic adjustments like logo and color changes. Merchants appreciate its reliability and seamless Shopify integration. The support team is frequently praised for their quick responses and adaptability to specific business requirements, making it ideal for handling large transaction volumes in both B2B and B2C sectors.

March 29, 2021

Excellent app and even better support. No matter what problem we had with our store regarding invoices or VAT ID check - Sufio support always helped us. Fast response, super solutions for (almost) every problem and really very friendly support staff. We can highly recommend them!

trenzyme.shop
Germany
About 2 months using the app
Sufio replied April 1, 2021

Many thanks for leaving us your nice review! We appreciate you took your time to share publicly your experience with Sufio! :) Don't hesitate to reach out to us whenever you need us - always happy to help.

April 27, 2023

Great app in connection with Shopify, some steps could be automated. Many thanks to the support and the IT team!!!

Evolanguage-Frankfurt
Germany
About 2 months using the app
Sufio replied May 30, 2023

Thank you so much! Indeed, automation is a huge benefit with Sufio and we do our best to make everything work in the background for you so that you can focus on other areas of your business :)

November 10, 2020

Great customer service, quick and effective. I had 2 problems that were solved after a couple of minutes.

air24.be
Belgium
Over 3 years using the app
Sufio replied November 12, 2020

Glad to hear our Support Team have provided you with a speedy resolution! Thank you for taking your time to leave us your review, we hope your experience with us will only be getting better so we eventually deserve 5 stars from you! :)

July 28, 2020

I used Sufio to create manual invoices for my store and not just the ones created automatically with an order. The features are easy to use, I pretty much kept the default settings with minimal adjustments. Michael was also helpful in removing my name from the emails when sending invoices.

Annajevoli
United Kingdom
About 2 months using the app
Sufio replied July 31, 2020

Thanks a lot for your motivating review! We were happy to help.
If you'd need additional help, please, let us know. We're here for you :)

October 24, 2016

Works great and awesome support!

Esl Shop
Germany
About 1 month using the app
August 12, 2020

With sufio, we can create invoices that meet both our layout and design needs, as well as local legal content requirements. Best support service I have experienced in ages, fast response with the possibility of custom adjustments. Although it seemed a little expensive for the limited number of invoices we need (in the small business we have), it's well worth the time saved and adds to the professional image.

HOST concept
Belgium
About 1 month using the app
Sufio replied September 14, 2020

Thank you for your kind words and that you have chosen Sufio! We're delighted to hear about your positive experience. Should you need any additional help, just let us know :)

June 10, 2018

This app is easy to use and the invoices look really professional. Whenever I have a query, the developers go out of their way to help.

Digit Fingerboarding
Australia
About 1 month using the app
August 30, 2017

Great Tool and an even better Customer Service. I sent them 2 emails and both have been answered within 30 minutes. Thats the service you need to get your business running! Can only recommend!

Schleiftitan
Germany
About 1 month using the app
November 6, 2020

Great app which eliminates the manual work otherwise needed to create and email invoices. We use it on all our stores, highly appreciated and recommended.

Pandora LT
Lithuania
About 1 month using the app
Sufio replied November 6, 2020

Happy to hear we can meet all your needs across your several stores! Thank you so much for taking your time to write your positive review! We are grateful to you! :)

October 8, 2018

So fresh and so clean! Happy to finally have the ability to send our customers professional-looking estimates and invoices directly through our Shopify admin. Awesome customer service to boot!

THREE POTATO FOUR
United States
About 1 month using the app