Reviews (537)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automated invoicing features, which save time and reduce manual tasks. It supports various customizations including VAT handling for EU B2B transactions and allows for aesthetic adjustments like logo and color changes. Merchants appreciate its reliability and seamless Shopify integration. The support team is frequently praised for their quick responses and adaptability to specific business requirements, making it ideal for handling large transaction volumes in both B2B and B2C sectors.

March 13, 2021

Excellent customer service! Big shout out to Michael (Djim) Djibril! This is what you want to expect: you run into unexpected issues and the custumer support team just steps up and get's things done. In our case, we were missing a language for the invoices and automatic emails. With a little translation help from our side, they turned the whole thing around in a matter of days. All the while, communication is professional, respectful and just super pleasant. Thanks everyone at the Sufio team.

vandenbroeklife
Netherlands
About 1 month using the app
Sufio replied March 18, 2021

Hey, thank you so much for taking your time to spread the word about your experience with our app and our support services!

Our users' satisfaction is our utmost priority and so we always aim at satisfying all your wishes in the fastest-possible manner! Djimi is our tech magician and we're proud to have him in the team. We're all grateful for your review, it means a lot. Thank you very much! :)

Edited June 15, 2020

Nous utilisons cette app depuis quelques mois et elle est vraiment top ! Nous avons eu quelques ajustement à faire au niveau des exports de données et Michael et Liam ont été très réactifs et à l'écoute de nos besoins. Je recommande vivement cette application :)

Les Petits Plaisirs
France
About 1 month using the app
Sufio replied June 15, 2020

Merci beaucoup! Nous sommes très heureux d’apprendre que vous soyez satisfait de notre application. :) Si vous avez besoin d'aide supplémentaire, n'hésitez pas à nous contacter. Nous sommes là pour vous!

July 5, 2018

Great product that solved our EU VAT requirements, and even better support to get our invoices looking like we wanted.

Popsockets Eupromo
Netherlands
About 1 month using the app
April 27, 2022

Tolle templates, sieht richtig professionell aus. und der Support ist erstklassig: schnell, freundlich und kompetent.

Leipziger Spieleverlag
Germany
About 1 month using the app
Sufio replied May 19, 2022

Vielen Dank für dieses nette Feedback! Unser Team freut sich, wenn Sie mit unseren Templates zufrieden sind :)

July 19, 2018

Sufio is by far the best invoice app we've used! I can highly recommend this app. The developer team is fast at replying and fixing problems.
Big 5 stars from us!

Gigantic April
Denmark
30 days using the app
January 21, 2019

Absolutely amazing support! Liam & the team created a custom code for me to ensure invoices were only sent to the right people. Thanks a million :-)

Buynav.com
Singapore
29 days using the app
November 5, 2020

I recently installed Sufio and am happy with the service they offer so far. The customer service has been extremely helpful in setting up the app and answering my concerns!

AYNI Treasures Europe
United States
29 days using the app
Sufio replied November 5, 2020

Many thanks for your encouraging words! :) We were happy to help you so please don't hesitate to reach out with any questions in the future.

April 27, 2016

Great Support! Good people. Must try app if you would like to edit orders on shopify for invoice (pl dont confuse with order editing).

Good luck guys! Keep up the good work

Motousher
India
28 days using the app
July 7, 2021

Excellent app and customer service. We are super happy with Sufio's team. The app works without any issues and it's easy to set up. We have clients all over the world so need to ensure that we are able to supply compliant invoices. Highly recommended!

MakeWell Europe
United Kingdom
26 days using the app
Sufio replied July 9, 2021

Thanks a bunch! The Sufio team works hard to ensure our users are satisfied with our invoice compliance, so reviews like yours really brighten our day. Please don't hesitate to reach out if you need our help with anything in future. Our support team is more than happy to assist.

June 9, 2020

The support team have been fantastic. I had a specific change that they implemented in an instant which was in immense help and made a really big difference. Highly recommended.

Colorsign Australia
Australia
26 days using the app
Sufio replied September 30, 2020

We're happy you enjoy our Support Service, don't hesitate a single second whenever you need our assistance - we are here for you! Thank you for your review! :)