Reviews (562)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to automate invoicing for both B2B and B2C transactions, praising its VAT handling and invoice customization. The interface is user-friendly, making setup and adjustments straightforward. The support team is noted for their quick and efficient response to queries and custom requests, enhancing the overall user experience and making it a useful tool for streamlining invoicing processes.

March 12, 2020

Very helpful and super quick in responding! Top customer support. Thanks for handling our questions and problems with utmost urgency. I look forward to using this app from now on

Aquilo Sports
Switzerland
About 1 month using the app
Sufio replied March 12, 2020

Thanks for this great review Raphaël! Always happy to help, do let us know if you need a hand with anything in future.

November 8, 2023

Brilliant app - the team are excellent and responsive. I have had them making numerous tweaks to my requests - creating different invoice templates depending on whether it is a retail or wholesale client. Nothing is too much trouble and I have found the app has resolved many other issues - I can now easily run my wholesale and retail business alongside without the need to work arounds. Highly recommend.

Emily Nixon
United Kingdom
About 1 month using the app
Sufio replied November 24, 2023

Thank you so much for taking the time to share your review, we really appreciate it! We love to hear how helpful we have been for your business. It's Sufio's mission to fit as seamlessly as we can into your store and take away the stress of invoicing and its various demands - and we do love a challenge :)

May 16, 2022

Super helpful and reactive support team, and efficient application , no bugs and many customisations possible. Great to use !

NEUTRA
Netherlands
About 1 month using the app
Sufio replied May 19, 2022

Thank you for your kind words! Our teams are always working hard to make sure the app is running efficiently as well as being there for our users whenever they would like to make some changes :)

April 24, 2023

Fantastic product and some of the best support (Thank you Ly) that we've ever experienced. Sufio feels like the most easily customizable solution out there and support will help for anything more complex.

West One Music Group
United Kingdom
About 1 month using the app
Sufio replied May 30, 2023

Thank you kindly for taking the time for your review! Indeed, we pride ourselves on doing everything we can to provide custom solutions so that our users have a seamless experience with their invoicing needs. I'll be sure to pass on your words to Ly :)

October 30, 2019

Great app, great help, especially for customers in Europe! Little problems were solved very quickly - keep on doing it this way!

Moses Tee Shop
Austria
About 1 month using the app
Sufio replied November 13, 2019

Hi Michaele, thanks for the great review! We'll do our best :)

December 14, 2023

Das Programm ist sehr einfach gehalten und leicht zu bedienen.
Support ist Next-Level, habe selten so ein guten Support gehabt.
Vor allem möchte ich den Lewis Loben der uns einwandfrei durch ein paar Sonderwünsche von uns begleitet hat.

BUÇAN Home Store
Switzerland
About 1 month using the app
Sufio replied December 18, 2023

Vielen Dank für Ihre Bewertung! Unser Support-Team arbeitet hart daran, Ihnen den bestmöglichen Support zu bieten und wir hoffen, dass wir die individuellen Bedürfnisse jedes Nutzers erfüllen können. Sie können sich jederzeit wieder an uns wenden, wenn Sie weitere Unterstützung benötigen :)

January 13, 2021

Needed some custom changes to our invoice and delivery templates, they did it very fast and exact to our request, very helpfull and friendly support !
Thanks !

Misterfris
Netherlands
About 1 month using the app
Sufio replied January 14, 2021

It's our great pleasure to be assisting you. Don't hesitate to reach out to us anytime! :) Thank you for your nice review.

September 16, 2021

The best solution for B2B and B2C invoices on Shopify.
The features have allowed us to comply with new invoice standards in a post-Brexit UK, with a great GUI designed with the end user in mind. Flawless!

Kingsley Distribution
United Kingdom
About 1 month using the app
Sufio replied September 21, 2021

Thank you! We've always invested a lot of time and effort into keeping our invoices compliant no matter what happens.

You can count on Sufio! :)

July 4, 2017

I was pleased with this app's support from the very first moment!
They agreed to integrate my native language (I sent them translations) and made this up and running within 2 working days!

I am very pleased with the interface since it is easy to navigate. App is highly customizable and the support is awesome!!! :)

Trendychaser
United States
About 1 month using the app
May 22, 2017

Love the app thank god we've discover it ...:)

Edfragrancesus
United States
About 1 month using the app