Reviews (237)

Overall rating
3.8
Counts per rating level
  • 77% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 13% of ratings are 1 stars
June 5, 2019

I love this app it gives you way more than any other free chat app. You can tie this in with the gabot, sales boosting chatbot. I haven't had any issues with the app at all and we've been using the app for about 6 weeks now. Great job tawk.to for the great product at an awesome price point! The thing I love the most it that we can see what visitors are looking at while their on our website it gives us a pretty good idea of what visitors are looking for.

Total Sports LLC
United States
8 months using the app
tawk.to replied September 27, 2021

Hi Total Sports LLC,

Thank you for supporting tawk.to and for sharing your review with the community!

Our Monitoring feature shows real-time activities of visitors. If your visitor has a chat history, you can also view navigation activity.

To learn more about Monitoring and Chat sessions, visit this link:
https://help.tawk.to/article/understanding-visitor-monitoring-and-chat-sessions

If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!

December 18, 2017

Absolutely love it! It's free and works great!

Franticfind
Estonia
8 months using the app
tawk.to replied October 8, 2021

Hi Franticfind,

Thank you for choosing tawk.to and for giving us a 5-star review!

The tawk.to app will always be free!

Ultimately, we believe that you should never have to pay to communicate with your customers. They are your customers! And if you’re using tawk.to, you never will.

If you have any other questions or require assistance, we have a 24/7 support line you can reach out to. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.

April 10, 2018

Very happy with this app, it works very well!

Coffeecology1
Canada
8 months using the app
tawk.to replied September 27, 2021

Hi Coffeecology1,
Thank you for choosing tawk.to and for recommending tawk.to in the community!

We appreciate your feedback and are happy to know that our widget works great on your website.

If you have other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.

April 25, 2018

Fantastic app. Provides better functionality than some paid live chat apps.

Robautic
United Kingdom
7 months using the app
tawk.to replied September 27, 2021

Hi Robautic,

Thank you for giving tawk.to a 5-star review!

We are happy to know that you love our product and find it useful for communicating with your customer.

Recommended by other users here in the community, tawk.to is the most widely used chat application in the planet.

We have reached our 5-million-user mark and we thank you for it making happen!

The Remove Branding add-on allows you to remove tawk.to branding from the tawk.to Widget and Support Emails. It also lets you use your own domain for sending out support emails.

Here is a detailed description of the features, as well as step by step instructions on how to activate the add-on: https://help.tawk.to/article/purchasing-the-remove-branding-and-white-label-add-on

If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.

April 30, 2024

Garbage products

Gzone
United States
6 minutes using the app
August 26, 2016

Don't underestimate this app because of the silly parrot! This is a REALLY powerful app by any standards, especially by the standards of a FREE app!

Well done! :)

Pure Hearts International
United States
6 months using the app
tawk.to replied December 1, 2021

Hi Pure Hearts International,

Thank you for choosing tawk.to and for giving us an amazing review!

We appreciate your feedback and are happy to know that you find our widget powerful.

The tawk.to app will always be free!

We give you unlimited chats, agents, shortcuts, tickets and Knowledge Bases!

If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min

October 12, 2016

Great app, easy to install and use. It also allowed for significant configuration even though it's free. See it in use at www.ashanis.com . Thanks for the great opportunity!

Effizi
United States
6 months using the app
tawk.to replied December 1, 2021

Hi Effizi,

Thank you for choosing tawk.to and for sharing your review with the community!

We are happy to know that you find our chat widget easy to use.

You can change the appearance, greetings, and header and body cards of your widget.

Visit this Knowledge Base Category to learn more: https://help.tawk.to/category/chat-widget-customization

For Advanced features, click here: https://help.tawk.to/category/advanced-features

If you have any questions or require assistance, we invite you to reach out on our 24/7 support line.

Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.

September 2, 2018

One of the best apps available at the moment. Thank you for such a great job!

Likablenation
United States
6 months using the app
tawk.to replied September 27, 2021

Hi Likablenation,

Thank you for choosing tawk.to and for sharing your review with the community!

We are happy to know that you find our app to be the best in the market!

We have just released a major update to our widget. You can now set a separate position for your chat widget on Desktop and mobile devices.

Follow these steps to change the position of the widget on mobile

1. Click the Administration cog in the lower-left corner of your Dashboard.

2. Select Chat Widget.

3. Under Widget Appearance, select Advanced.

4. Under Mobile Widget, select your preferred Mobile Widget Position.

To learn more, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards

If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!

October 20, 2019

It is an excellent tool for help. Very handy to use with several useful options that help in selling products. It is a must have for having a store.

dog4shine
Portugal
6 months using the app
tawk.to replied September 27, 2021

Hi dog4shine,

Thank you for choosing tawk.to and for sharing your review with the community!

We are happy to know that you find our chat widget easy to install and you are satisfied with our product and services.

Should you have any questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!

September 13, 2017

Permet de voir depuis le dashboard, quelle page regarde les clients en plus d'offrir la possibilité de tchater en direct

Odealshop
France
5 months using the app
tawk.to replied October 8, 2021

Hi Odealshop,

Thank you for supporting tawk.to and for sharing your review with the community!

Our tawk.to app monitors real-time activities of visitors and lets you answer chats via web browser, desktop and mobile apps.

To learn more about Monitoring and Chat sessions, visit this link:
https://help.tawk.to/article/understanding-visitor-monitoring-and-chat-sessions

If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!