tawk.to Live Chat , 231 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ease of use, customizability, and comprehensive features, including real-time monitoring of website statistics and client chats. They value the ability to delegate chats, convert them into support tickets, and view live visitor reviews. The mobile compatibility is praised for enabling on-the-go customer interaction. The app's analytics provide valuable customer insights, and the support team is known for their responsiveness. Merchants also value the free offering and the ability to retain information after uninstallation.
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Don't underestimate this app because of the silly parrot! This is a REALLY powerful app by any standards, especially by the standards of a FREE app!
Well done! :)
Hi Pure Hearts International,
Thank you for choosing tawk.to and for giving us an amazing review!
We appreciate your feedback and are happy to know that you find our widget powerful.
The tawk.to app will always be free!
We give you unlimited chats, agents, shortcuts, tickets and Knowledge Bases!
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min
Great app, easy to install and use. It also allowed for significant configuration even though it's free. See it in use at www.ashanis.com . Thanks for the great opportunity!
Hi Effizi,
Thank you for choosing tawk.to and for sharing your review with the community!
We are happy to know that you find our chat widget easy to use.
You can change the appearance, greetings, and header and body cards of your widget.
Visit this Knowledge Base Category to learn more: https://help.tawk.to/category/chat-widget-customization
For Advanced features, click here: https://help.tawk.to/category/advanced-features
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line.
Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
One of the best apps available at the moment. Thank you for such a great job!
Hi Likablenation,
Thank you for choosing tawk.to and for sharing your review with the community!
We are happy to know that you find our app to be the best in the market!
We have just released a major update to our widget. You can now set a separate position for your chat widget on Desktop and mobile devices.
Follow these steps to change the position of the widget on mobile
1. Click the Administration cog in the lower-left corner of your Dashboard.
2. Select Chat Widget.
3. Under Widget Appearance, select Advanced.
4. Under Mobile Widget, select your preferred Mobile Widget Position.
To learn more, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards
If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!
It is an excellent tool for help. Very handy to use with several useful options that help in selling products. It is a must have for having a store.
Hi dog4shine,
Thank you for choosing tawk.to and for sharing your review with the community!
We are happy to know that you find our chat widget easy to install and you are satisfied with our product and services.
Should you have any questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!
Permet de voir depuis le dashboard, quelle page regarde les clients en plus d'offrir la possibilité de tchater en direct
Hi Odealshop,
Thank you for supporting tawk.to and for sharing your review with the community!
Our tawk.to app monitors real-time activities of visitors and lets you answer chats via web browser, desktop and mobile apps.
To learn more about Monitoring and Chat sessions, visit this link:
https://help.tawk.to/article/understanding-visitor-monitoring-and-chat-sessions
If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!
One of the best apps in the app store, and the best part is that comes for free. Thumbs up
Hi Amdivetest,
Thank you for that thumbs up and for finding our app to be the best in the market!
The tawk.to app will always be free!
Ultimately, we believe that you should never have to pay to communicate with your customers. They are your customers! And if you’re using tawk.to, you never will.
If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min
The App works wonderfully. User Interface, excellent. Speed and responsiveness, excellent. All of the features you would want in a chat service both desktop and mobile are here.
LenoreBatherie.com
Hi Lenorebatherie,
Thank you for finding tawk.to to be an excellent app for your business!
We are happy to know that you find our desktop and mobile app efficient in answering chats.
If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min
Amazing. Great interface (for both the seller and customers), customisable and their Support team is quick to reply.
Hi Miss One Hundred Percent,
Thank you for giving tawk.to a 5-star review!
We are happy to know that you love our product’s interface.
We value your feedback and will continue to provide excellent customer support to all our users.
Great news! We have just released a major update to our chat widget.
See our latest release here: https://www.tawk.to/category/updates/
This new update has Widget Cards that allow you to personalize the content of your chat widget. You can now add any kind of content to your widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.
To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min
I cannot believed that this is a free apps!
Hi Alexs Cycle,
Thank you for choosing tawk.to and for sharing your review with the community!
The tawk.to app will always be free!
We give you unlimited chats, agents, shortcuts, tickets and Knowledge Bases!
Ultimately, we believe you should never have to pay to communicate with your customers. They are your customers! And if you’re using tawk.to, you never will.
If you have any questions or require assistance, we have a 24/7 support line on which you can reach out. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
Fantastic app for live chat. Not only is the livechat app free, there are plenty of customisation and such. There has been plenty of updates over the months and the improvements are great, e.g. automated message sent to customer when he/she is browsing the website.
IMO, the only draw back is that it is not entirely compatible with some themes. Otherwise, this would be my go to livechat app.