tawk.to Live Chat , 233 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ease of use, customizability, and comprehensive features, including real-time monitoring of website statistics and client chats. They value the ability to delegate chats, convert them into support tickets, and view live visitor reviews. The mobile compatibility is praised for enabling on-the-go customer interaction. The app's analytics provide valuable customer insights, and the support team is known for their responsiveness. Merchants also value the free offering and the ability to retain information after uninstallation.
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Great app with options to custom the widget (colors etc...) and support different languages (french, spanish and much more), push notifications on desktop and mobile. JUST PERFECT guys :)
Hi Appsystem,
Thank you for choosing tawk.to and for giving us an amazing review!
We have just released a major update to our widget.
See our latest release here: https://www.tawk.to/category/updates/
This new update has Widget Cards that allow you to personalize the content of your widget. You can now add any kind of content to your widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.
To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards
Here is the list of languages currently available for the widget:
Albanian, Arabic, Armenian, Azerbaijani, Bengali, Bulgarian, Catalan, Chinese (traditional), Croatian, Czech, Danish, Dutch, English, Estonian, Farsi, Finnish, Filipino, French, Georgian, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Macedonian, Malay, Norwegian, Polish, Portuguese (Portugal), Portuguese (Brazil), Romanian, Russian, Serbian, Serbian (Latin), Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, and Vietnamese.
You can also create custom widgets and modify them to any language you like: https://help.tawk.to/article/changing-greetings-on-your-widget
You can help us translate tawk.to by visiting the following links:
1. Web dashboard > https://crowdin.com/project/tawk/
2. Android app > https://crowdin.com/project/tawk-android
3. iOS app > https://crowdin.com/project/tawk-ios
If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min
A very solid chat program. It offers a lot of functionality and customization that some it the other pay programs don't. We are very happy with this!
Hi Home And Timber,
Thank you for choosing our app after trying the other live chat apps in the market!
We are happy to know that you find the functionality of our product useful to your website.
Great news! We have just released a major update to our widget.
See our latest release here: https://www.tawk.to/category/updates/
This new update has Widget Cards that allow you to personalize the content of your widget. You can now add any kind of content to your widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.
To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min
This is awesome. So easy to set up and works really well
Hi Vintageleatherbagco,
Thank you for choosing tawk.to and for sharing your review with the community!
We are happy to know that you find our chat widget easy to install and effective.
Great news! We have just released a major update to our chat widget.
See our latest release here: https://www.tawk.to/category/updates/
This new update has Widget Cards that allow you to personalize the content of your chat widget. You can now add any kind of content to your chat widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.
To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min
This is Wonderful app ever in shopify market and can support to dashboard chat history, monitoring even mobile app support
100% Satisfied
Hi Ducati Home Automation,
Thank you for giving tawk.to a 5-star review!
We are happy to know that you are 100% satisfied with our product!
You can monitor you visitors’ activity, check chat history and answer incoming chats in a single Dashboard using your computer or mobile device.
We value your feedback and will continue to provide excellent customer support to all our users.
If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min
Great app and easy to use - definitely recommend !
Hi Luxor Apparel,
Thank you for supporting tawk.to and for recommending us to others!
We are happy to know that you find our chat widget easy to use.
We thank you for the continued support and we hope you have seen success by using our product in your business.
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
Excellent app! and is free with the "powered by talk". Many features. I have used other chat app and is incredible is free.
Hi Dakbiz,
Thank you for supporting tawk.to and for sharing your review in the community!
Our Remove Branding add-on allows you to remove tawk.to branding from the chat widget, tickets, emails, chat transcripts, Chat Page, chat link and the Knowledge Base.
Visit the following links to learn more:
1. Purchasing the Remove Branding and white label add-on
https://help.tawk.to/article/purchasing-the-remove-branding-and-white-label-add-on
2. Setting up the Remove Branding add-on
https://help.tawk.to/article/setting-up-the-remove-branding-add-on
3.Setting up Remove Branding for Tickets
https://help.tawk.to/article/setting-up-remove-branding-for-tickets
If you have some questions you want to raise before you official apply as a Partner, feel free to schedule a call with our Partner Manager here: https://calendly.com/tawk-to-partners/
We have a 24/7 support line you can contact for urgent matters. Our live agents are always available to assist you.
this is incredible value .. FREE ?! wt! such an advance app and interface dashboard and plenty of widgets to custom your own look .. an iphone app too for 24/7 custom support... you'd seriously be crazy not to instal this .. I'm gonna use this to its max.. triggers/behaviours. analytics.. this is super geekness at its best for $0000.00 pm !
Love the chat. Only issue I have is positioning. Because I have other things right on the position options for tawk.to. I which there was a position bar.
Hi Kumusta,
Thank you for supporting tawk.to and for sharing your challenge here.
Good news!
We have just released a major update to our widget. You can now set separate positions for your widget on desktop and mobile devices.
Follow these steps to change the position of the widget on mobile:
1. Click the Admin cog in the lower-left corner of your Dashboard.
2. Select Chat Widget.
3. Under Widget Appearance, select Advanced.
4. Under Mobile Widget, select your preferred Mobile Widget Position.
Helpful link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards
If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min
I love this app it gives you way more than any other free chat app. You can tie this in with the gabot, sales boosting chatbot. I haven't had any issues with the app at all and we've been using the app for about 6 weeks now. Great job tawk.to for the great product at an awesome price point! The thing I love the most it that we can see what visitors are looking at while their on our website it gives us a pretty good idea of what visitors are looking for.
Hi Total Sports LLC,
Thank you for supporting tawk.to and for sharing your review with the community!
Our Monitoring feature shows real-time activities of visitors. If your visitor has a chat history, you can also view navigation activity.
To learn more about Monitoring and Chat sessions, visit this link:
https://help.tawk.to/article/understanding-visitor-monitoring-and-chat-sessions
If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!
Absolutely love it! It's free and works great!
Hi Franticfind,
Thank you for choosing tawk.to and for giving us a 5-star review!
The tawk.to app will always be free!
Ultimately, we believe that you should never have to pay to communicate with your customers. They are your customers! And if you’re using tawk.to, you never will.
If you have any other questions or require assistance, we have a 24/7 support line you can reach out to. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.