Reviews (293)

Overall rating
3.9
Counts per rating level
  • 51% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 32% of ratings are 1 stars
December 19, 2016

Very pleased with the level of support provided by Out of the Sandbox, including the provision of this app.

Unni And Evans
United Kingdom
About 4 years using the app
Edited December 17, 2018

Update - We have been using the app for quite sometime now. had some issues but so what? every app on shopify has bugs, but the most important thing is Customer service!

They have great customer service and that's all that i care about.

They also have a great app!

RPM MOTORSPORT LTD.
Canada
About 4 years using the app
February 14, 2023

Our Turbo theme was 5 years old and 4 major versions behind the latest release. We purchased 1-years subscription to the Theme Updater and it handled the update extremely well. There was a tiny niggle with some drop-down styling but OutOfTheSandbox Support team jumped on it and it was sorted immediately. Well done guys and thanks for your amazing support.

London Advanced Motorcyclists
United Kingdom
About 4 years using the app
Out of the Sandbox replied February 15, 2023

Hi London Advanced Motorcyclists team!

We really appreciate you taking the time to leave this review!

Theme Updater is an awesome way to simplify the update process and we are glad to hear that you were able to update your Turbo theme to the latest version!

All the best,
Out of the Sandbox

July 31, 2023

We appreciate this app and how it helps updating to the latest version. We always try to run the latest code on our website and being a small shop this really helps go from version to version without having to do it all manually. There have been times we were not able to use it but that was outlined and expected. For instance going from pre OS2 to a OS2 supported theme required a lot of manual updates but this was expected as OS2 was a different framework altogether. Once we got past that upgrade the Theme Updater app has helped keep our theme up to date with little to no help needed. We have had to reach out to support and found there the help we received to be quick and support was knowledgeable.

Killzone Flashlights
United States
About 4 years using the app
Out of the Sandbox replied August 2, 2023

Hi Killzone Flashlights team!

We are so glad to hear that Theme Updater Plus helped to streamline the updating process of your theme - thank you for your feedback!

All the best,
Out of the Sandbox

July 6, 2017

So far this has worked pretty well with our heavily customized Turbo 2.1 Update. We had extensive customization in a few files but they were easily fixed by hand. Will definitely continue using.

Myfavoritequiltstore
United States
About 4 years using the app
March 16, 2023

Love the OOTSB team and products. This updater app makes it super easy to implement new theme versions. We've used the Turbo theme for four years and love it.

Flush Packaging
United States
About 4 years using the app
Out of the Sandbox replied March 16, 2023

Hi Flush Packaging team!

Theme Updater Plus is a must-have for updating your theme to the latest version, and cuts out so much of the heavy lifting that theme updates typically have.

Thank you for your review, and we are glad to hear that you updated to the latest Turbo theme!

All the best,
Out of the Sandbox

Edited October 25, 2018

I had previously left a different review, but they reached out and helped right away. Great customer service & I'm pleased with the app.

Nutracelle
Canada
Almost 4 years using the app
Edited December 6, 2023

I always get top-notch support from the team. They are responsive and committed to delivering exceptional assistance, promptly addressing queries, and ensuring a smooth update process every single time! Thanks a lot!!

Moonlistic
United States
Over 3 years using the app
June 20, 2018

We're happy with the app and team support! Awesome!

Minifanfan86
Malaysia
Over 3 years using the app
March 26, 2021

We use Several Themes for Out of Sand box. And each time it's same pleasure.
I will not understand people who leave Badreviews.
If you contact AfterSales services , each time they keep care on you and you have answer in a very fast delay.
I recommend to all professional website to use outofsandbox. Sure It's not a Free or cheap template, but quality and service have a price. Thanks to OutOfSandBox

MHSworld
Hong Kong SAR
Over 3 years using the app