I had previously left a different review, but they reached out and helped right away. Great customer service & I'm pleased with the app.
I love this App it makes updating our theme so simple and easy. Even with some theme customisation updates are applied without any problems.
Elvis & Kresse
This app is a poison chalice... use it at your peril. In theory it is a great idea but it is poorly executed. When you update the theme you will also have to update your templates if you have made any customizations at all, quite a timely and complicated process so you will probably have to pay an expert to do it for you. However, you will not see if the update is any good until after you have paid the expert. We updated and were not able to use the update because of the number of bugs making our site look poor and unprofessional. You then have to wait for the next theme update to be released and then go through the same process of updating your templates and paying an expert all over again. The chances of there being any more bugs are high, if you look at the Out-of-the-Sandbox change logs they are littered with "bug fixes" for previous updates. It would appear that they are releasing the updates without doing the appropriate checks to make sure that they are robust.
works great every time, i would recommend this app to anyone who used their themes!
OOTS regularly update their themes with new features and bug fixes. As with it, making this app very useful and essential. Personally, I keep a record of the changes I did to the theme's code and always make backups. Keep in mind there are high chances that updating the theme version may break your website features of your own customisations and other 3rd-party apps. Always make backups and double check the updated theme prior to publishing them.
Two thumbs up to OOTS team!
No phone number for clients. Lame
Cool idea, but seems to endless mindless errors.
Throws out an error at a specific location that doesn't even have code at it.
I search through and find the code it's referring to and do the suggested 'fix' (which doesn't make sense in the first place) and it repeats a similar error elsewhere.
I've done some custom stuff but nothing extreme or even related to where the errors are.... Going to uninstall completely and have to do it the old fashioned manual way. Was looking forward to pulling my hair out anyway for the long weekend :D
We're happy with the app and team support! Awesome!
Saves so much time and like that it brings over most customizations too! Great job OOS!
Great App. Very easy to use!! Highly recommended