Tidio Live Chat & AI Chatbots , 1,848 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface, robust functionality, and excellent customer support. They appreciate the free plan, high customization options, and easy integration with Shopify. The live chat feature is popular for enabling real-time customer interaction, leading to increased conversions. The AI chat, dashboard, and email marketing features are intuitive and frequently updated. The app integrates with social media platforms and supports multiple languages. Some merchants reported a significant increase in sales due to the chatbot and AI customer service features. The support team is consistently praised for their quick and efficient problem-solving abilities.
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Great app! I wish it was a little cheaper for the smaller stores. I am using the communicator plan and it's been great being able to reach out to customers.
Thank you so much for the review! We really appreciate the 5 stars and are happy that Tidio is proving to be useful!
En general es una buena aplicación, la conozco desde otras plataformas y funciona bastante bien, me gustaría que los planes de pago fueran un poco más accesibles, pero en general incluso el plan gratuito es bastante completo.
Thank you for sharing your thoughts! I'm very glad to hear the free basic plan meets your expectations, but I'll make sure to pass your comments regarding our paid plans to the relevant team as well. Thanks again for the review!
I very helpful App to use! The best support team! They reply in Quickest possible time and solved our problem!
very good and helpful customer services
chris help me one hour to solve my problem
thank you very much again chris
Hi there! Thank you very much for your kind review :) We are trying our best to keep the customer service on the top level. Let us know if you have any other questions!
The best livesupport i´ve tried. Looks good on site, great features and appriciated by the customers.
price:
Reasonable and literally the lowest considering what this app offers
It distinguishes itself from other apps
Support:
they reply to me within seconds, they fix my problems within seconds too
App:
Looks professional can be downloaded on my laptop, and mobile device
with the 15/m I can have 3 operators so one of us is always alert for our customers at all times.
BOTS:
yes they have bots, a bot can help reply and respond to a customer that needs help in the many basic everyday questions, like product availably, wether we deliver here or there, or even tracking an item, and much more
and it'll always give the customer a button to speak directly to an operator incase the bot cant help in his or her enquiry
Try the app you guys, you get a few days for free what ye got to lose.
and am a very very picky person
See it in action at:
PremioMart.com
Great app!! do everything its says
This app is awesome for anyone in E-ccomerce looking for a live chat customer support system, that's user friendly and looks awesome and will help grow your business.
Thank you so much for your amazing review!
Operators respond instantly and I am really satisfied with this service for customer management and accountability
Thank you for your honest review, we really appreciate your kind words! If you happen to have any questions, let us know via Live Chat!
Good app and has a very good mobile app as well. Would recommend!