Reviews (1,940)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its live chat and AI chatbot features, noting significant improvements in customer communication and increased sales. They praise its user-friendly interface, customizable chat options, and mobile support for on-the-go communication. While there are occasional glitches, the responsive customer support team is effective in resolving issues, enhancing the app's reliability and merchant satisfaction.
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Amazing app and amazing support. Thank you very much. I love this app, i think is the best one in Shopify.
Thank you so much for the review! We appreciate it :)
I stumbled a little with this at first but the folks at Tidio were extremely helpful. Although I don't receive many chat requests, every chat has turned into a sale!
So far we've had a very good experience with this app. Easy to set up and use!
This is now what I really need.
An app with a great customers service that can solve in real time ANY issues.
the app is also customizable as needed by the users and my customers can have a great experience shopping on my website.
Great Job and well done Tidio Staff
Exceptional customer service. Their knowledge and practice in designing and creating a business is top notch. This App is Excellent.
In my opinion, Tidio chat robot is very intelligent and easy to use. The chat is displayed in the background in real time with no error, which makes it a good experience.
We are very happy to hear that you find our product easy and enjoyable to use. Thank you for the review and enjoy your Tidio!
At Qriouz.com we love it. Totally custom and simple to use.
Great app, so simple to use and makes a huge difference for customers who sometimes feel more comfortable using live chat than speaking directly on the phone.
www.tentsandaccessories.co.uk
Easy to set up and great customer support. Excited for the features coming, it is always improving!
Easy set up. Looks great with my store, I had a choice of colors and photos, so it is a personal messenger. Happy so far. thank you