Tidio Live Chat & AI Chatbots , 1,752 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface, seamless Shopify integration, and excellent customer support. They find the live chat and chatbot features particularly useful, with the AI resolving a majority of issues swiftly. The customizable chatbot, free plan with detailed analytics, and easy setup are also appreciated. Merchants also value its ability to distribute coupon codes, boost sales, and provide multilingual support. It's seen as a reliable tool for building customer trust and increasing conversions.
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Not even 5 hours with the app and I am compelled to write this review.
I wish I installed this app yesterday because I just found out by communicating with my customers that shipping wasn't showing up for them.
Long story short there was an error I was able to fix. Today this app saved me hundreds of dollars I was leaving on the table.
This app is a must! You truly don't know what you don't know unless you're communicating with your customers.
If you do not install this app I can confidently say YOU ARE LEAVING THOUSANDS ON THE TABLE!
We're so proud to hear that. Communicating with customers is now more important than ever before. We wish you all the best with your future sales! :) Team Tidio
Excellent!
Fast integration,works perfect,easy to set up.
Keep up the good work.
So far so good. No complaints. I like the push notifications to my phone so I can answer no matter where I am to stay on top of customer service. Had the trail for a week or two. Decided to stick to the basic plan until I feel the need to upgrade to the Pro once I get more traffic.
Outstanding app, easy to use, convenient for us and for customers, saves time on the phones and allows us to increase conversions while providing better service
Application works great. Tidio looks good, downloads fast and is very userfriendly.
Best app to communicate with customers and I've tested a lot of different apps.
Customer service is very plesant to work with. Chatbots are easy to set up and change and you can easily turn them on and off. The robot bots can track shipments and look up availability for your customers from information in your Shopify store. Recommend this app as one of the best. Much better reviews than a BIG NAME chat. Needjewelry.com Loves Tidio!
We're so happy to see your review! :D Thank you!
Super awesome chat automation, can message people on request, handle multiple operators, integrates with google analytics... Since we installed it our conversions increased greatly ! Non intrusive either and highly recommended :)
This has been a good edition to our shop. I will continue to use this as a customer service tool.
Thanks !
Excelente aplicación, muy útil para mi tienda, sencillo y fácil de implementar. Lo recomiendo mucho para todos aquellos que inician su tienda por su plan free.
Hi there! Thank you very much for your kind review :) We're glad to hear that it's working out well for you. Let us know if you have any questions or ideas!
An amazing app! and customer service!
would like it to be saved drafts for clients with repeated questions. ( Would save tons of time! ) That will be awesome!