Overall rating
Counts per rating level
  • 89% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
June 28, 2017

I have loved it so far honestly.

United States
Time spent using app: 9 months
June 27, 2017

Can't believe how good this is for free! I worked for a large company before launching this Shopify store and they were spending thousands for the functionality you get here for free!

The China Village
United Kingdom
Time spent using app: 7 months
June 26, 2017

I needed some help in setting up a couple of chat automations and found Martin really helpful. He was quick & efficient in sorting out my query. This app has helped my website & I would recommend it to other businesses.

United Kingdom
Time spent using app: Almost 2 years
June 23, 2017

Great App! Easy to install and setup. I chose the free option for now.

United States
Time spent using app: About 1 month
June 21, 2017

Great Great app.. To expensive plans for startups...Make sure you check my website if you read my review :)) Thanks!

Time spent using app: About 1 month
June 20, 2017

Tested it out for a week - works really well, something good to have. Support team is really good and helpful too!

Time spent using app: 35 minutes
June 16, 2017

This app really does as it says.

Time spent using app: 17 days
June 15, 2017

Very good app. You can link multiple websites in the same time. Fast support.

Nulinedistribution Com
Time spent using app: Over 1 year
June 13, 2017

Kamil from Tidio was so helpful. He was able to get all the answers to my question. I have used a few other chat apps, and to be honest the customer service for Tidio is by far the best.

It truly has a lot of the features I was looking for. However there are a few things I wish the app had. For example auto translated from customers around the world. Also response names, though I have been using Textexpander so it is no longer an issue. Still getting a feel for the platform, however so far I think it is pretty easy to use. Plus the way it pops up on the site is so easy for our customers to reach out to us =)

Skinny Bunny Tea 1
United States
Time spent using app: About 2 years
June 11, 2017

Blocks the checkout button on ajax cart. loss of sales incurred. make sure to test your checkout before leaving it to run.

Time spent using app: About 21 hours