Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
June 28, 2017

I have loved it so far honestly.

Grip6
United States
Time spent using app: 9 months
June 27, 2017

Can't believe how good this is for free! I worked for a large company before launching this Shopify store and they were spending thousands for the functionality you get here for free!

The China Village
United Kingdom
Time spent using app: 7 months
June 26, 2017

I needed some help in setting up a couple of chat automations and found Martin really helpful. He was quick & efficient in sorting out my query. This app has helped my website & I would recommend it to other businesses.

Specialistlightingonline
United Kingdom
Time spent using app: Almost 2 years
June 23, 2017

Great App! Easy to install and setup. I chose the free option for now.

Overnightwine
United States
Time spent using app: About 1 month
June 21, 2017

Great Great app.. To expensive plans for startups...Make sure you check my website if you read my review :)) Thanks!

Maorimod
Ireland
Time spent using app: About 1 month
June 20, 2017

Tested it out for a week - works really well, something good to have. Support team is really good and helpful too!

Tadaamy
Malaysia
Time spent using app: 35 minutes
June 16, 2017

This app really does as it says.

Fidgetmx
Mexico
Time spent using app: 17 days
June 15, 2017

Very good app. You can link multiple websites in the same time. Fast support.

Nulinedistribution Com
Canada
Time spent using app: Over 1 year
June 13, 2017

Kamil from Tidio was so helpful. He was able to get all the answers to my question. I have used a few other chat apps, and to be honest the customer service for Tidio is by far the best.

It truly has a lot of the features I was looking for. However there are a few things I wish the app had. For example auto translated from customers around the world. Also response names, though I have been using Textexpander so it is no longer an issue. Still getting a feel for the platform, however so far I think it is pretty easy to use. Plus the way it pops up on the site is so easy for our customers to reach out to us =)

Skinny Bunny Tea 1
United States
Time spent using app: About 2 years
June 11, 2017

Blocks the checkout button on ajax cart. loss of sales incurred. make sure to test your checkout before leaving it to run.

Zumi
Australia
Time spent using app: About 21 hours