Tidio Live Chat & AI Chatbots , 1,847 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface, robust functionality, and excellent customer support. They appreciate the free plan, high customization options, and easy integration with Shopify. The live chat feature is popular for enabling real-time customer interaction, leading to increased conversions. The AI chat, dashboard, and email marketing features are intuitive and frequently updated. The app integrates with social media platforms and supports multiple languages. Some merchants reported a significant increase in sales due to the chatbot and AI customer service features. The support team is consistently praised for their quick and efficient problem-solving abilities.
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Installed the app today and can not wait to use it. Looks great and installation was a breeze.Like the android app for when I am not at my computer. Will report back in couple off days.
We are very impressed with the support staff at Tidio. Sorted our little system gremlins out in a matter of minutes. Fantastic job and a great application. Thank you.
Perfect! Support is obviously immiadiate, considerate and very understanding, I mean that's their selling point so no wonder but still very impressive. The UI is simple and straght to the point. Integration with shopify is seemless and it works great out of the box!
Great app. Does exactly as what it's advertised to do and for less than others. VERY HAPPY!
One of the best customer service departments I have ever dealt with. They did what it took to correct the issue I had and answer all of my questions. We love how the app works and would definitely recommend to any and all companies looking to reach out to their customers. 5+++ Stars
Jason Plevell
PPGI
http://theextremepotential.com
The support team has been very responsive and helpful at helping me solve my technical issues. This app is also very easy to use and is very valuable to have on your store so that customers can ask questions instantly.
Thank you so much for the review and motivating words for the team :)
The application is light, intuitive, easy to install and use. Best of all, it has an excellent free plan for those just starting out. Super recommended!
Thank you so much for your kind words and recommendation :)
had an issue and support helped resolve it quickly. very pleased with the service. So far a great app
Hi there! Thank you very much for your lovely review :) It's great to know that you are pleased with our services and support so far. Chris
I enjoy the notification preferences. Along with the pro package. I like the abandon cart feature too.
Thank you for the review, I hope you will find many other features you like as well in the future!
Very good app for store chat support but the monthly plan cost should be reduced.Overall its a good experience
Thank you so much for the 5 stars review!
im writing this review about tidio's customer service. the tidio customer service is really awesome and helpful. I was having trouble logging into my tidio account and they really helped me sort it out in minutes. Martin from the support team helped me on live chat. thanks Martin. and thanks to Arek also
Thank you for the encouraging words for our team! We appreciate the review :)