Tidio ‑ Live Chat & Chatbots

Live Chat boosted with Chatbots for the best customer support

Shopify app insights
  • Popular with businesses in the United States

Free plan available. Additional charges may apply.

App highlights

  • Up-to-date tech: works with the latest themes

Reviews

4.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 89% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars

Filter and sort reviews

1161 - 1170 of 1549 reviews

Artful Jewelry

Location United States
Time spent using app 2 months

I stumbled a little with this at first but the folks at Tidio were extremely helpful. Although I don't receive many chat requests, every chat has turned into a sale!

Random Swag

Location United States
Time spent using app 11 days

FREE app that works flawlessly! www.randomswag.com

El Cajoncito

Location Costa Rica
Time spent using app Almost 3 years

Nos ha ayudado mucho a cerrar ventas y nos permite tener contacto con nuestros clientes de manera eficiente.

Chooseberry

Location India
Time spent using app Over 4 years

Useful app to have on your store.

Bmw Angel

Location United States
Time spent using app 11 months

Best ever! Let's me have a genuine touch of support with my customers in real time. AND ITS FREE! MADNESS!

Elida Trading

Location United Kingdom
Time spent using app Over 1 year

The recent update moved the information about where the customer is. Anyone else struggling with this, you need to zoom right out. It's a pain but to be fair they do take notice of what you say so perhaps this will be fixed soon. I hope so. Apart from that the app is excellent.

Narwhallet

Location United States
Time spent using app About 1 month

Very easy to use, great features, we really enjoy this app.

Vitagrove

Location United States
Time spent using app About 3 years

Good App.

Good prompt support!

Anotherocean

Location United States
Time spent using app About 1 year

Even the basic version is extremely useful. Very satisfied.

Gamer Nation

Location Sweden
Time spent using app About 1 year

Awesome app! and the free version is enough for small businesses in the beginning. Great features. Looks nice, works well!