Tidio – Live Chat & Chatbots , 1,633 reviews

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
    1.5K
  • 6% of ratings are 4 stars
    92
  • 1% of ratings are 3 stars
    15
  • 1% of ratings are 2 stars
    23
  • 3% of ratings are 1 stars
    43
Edited June 21, 2016

I have been using the free version of Tido Live Chat until the business gets bigger. This is such a great app, easy to set up and to integrate with your site. You can see when customers are online and what they are looking at at any given time. Staff are very helpful and quick to answer any queries. Highly recommend.

The Potting Shed Garden Tools
Australia
Time spent using app: About 3 years
February 4, 2016

Kicks ass. Easy, beautiful, great way to watch traffic in real time, close deals, make customers happy and impress the crap out of prospects.

Frogmouth
United States
Time spent using app: About 2 years
February 3, 2016

Tidio is DOPE! I love it. I installed it just a few weeks ago and it works so much better than what I had before. I've been able to do some upselling through the chat feature too, which is always great! And I also love that they have an andriod app so I can answer questions from customers on the go. love that!

Overall, 5 stars! :)

Rootsgear
United States
Time spent using app: 6 months
February 3, 2016

Totalmente recomendable. Es muy fácil de instalar y configurar.

Tormenta Tiburon
Mexico
Time spent using app: About 1 year
February 3, 2016

100% recommended .. great app, easy to install/configure and give you a plus in your store without any effort. Thanks

Babymac
United Kingdom
Time spent using app: Almost 3 years
January 28, 2016

Great App, easy to use and very useful for Customer Services

Coverupaccessories
United Kingdom
Time spent using app: Over 1 year
January 25, 2016

Great software and integration with Shopify. We had an issue with logging in, which was not on there end, and they rectified it right away and The Live Chat agent was super helpful. This is one of the best platforms, we have used for Live Chat. We Recommend this App Highly.

Showgirlslim Tea
United States
Time spent using app: Over 1 year
January 20, 2016

Easy to use and excellent for customer service

Taymory Mexico
Mexico
Time spent using app: 6 months
Edited May 12, 2016

Great App. Stable work! Only goog emotion!

Oxeme Gifts
United States
Time spent using app: 6 months
January 11, 2016

So good and nice looking app. You can customize it to fit your theme. Professional. Top quality customer service.

Retroroad
Jersey
Time spent using app: Over 1 year