Reviews (1,925)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its combination of live chat and chatbot features, which boost customer engagement and conversions. They appreciate its user-friendly interface, ease of setup, and customizable design options. The app is noted for its reliable performance and simple chat setting adjustments. Exceptional customer support is also a major plus, with staff often praised for their responsiveness and helpfulness.
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Non la stiamo usando da molto, ma per il momento sembra estremamente funzionale e il support è molto veloce e disponibile.
Thank you for your review! We hope that you'll continue using Tidio for a long time. :) And if you need any assistance or have any questions -- you know where to find our Customer Support Team!
I adore the stuff thus far. The aesthetic is incredibly convenient and comfortable to look at. I'm grateful.
Hey! Thank you so much for your great review :) It is really great to hear that you like the aesthetic of the app! We hope that the functionality is also to your liking! Should you need any help, just let us know! Thank you for choosing Tidio!
It is a great tool but the chatbot pricing is complete unreasonable Will update to 5 stars once the pricing has been fixed
Thank you for sharing your feedback. Our Customer Satisfaction Specialist has contacted you to learn more about your concerns with our pricing, we're really sorry!
Bom Dia! Fui atendido pelo Brasileiro José, muito atencioso por sinal, me deu todo suporte necessário e superou as minhas expectativas. Adorei esse aplicativo, muito eficiente, dinâmico e ótimo designer. Estarei em breve atualizando meu pacote, vou analisar os detalhes do seu aplicativo. Só tenho agradecer!!! José és o The Best!!!!!
Great app! It does everything I need and the customer service if you have any questions is very quick.
Thank you for the awesome review! You can always count on our Customer Support staff to do their best to help with any issue that may come up!
Hey guys, in the shopify app store you'll find many awesome Apps but this one is so uuunbelievable amazing! It works really fluently and nice. I contacted the supported. They answered me within some minutes! Like it!
I love tidio! best app in the world to connect with your visitors.
I just tried it for the fist time and im blown away!
We are glad to hear we made such a good impression! We'll do our best to keep up the good work!
Unfortunately had a few issues but the support team were very quick to respond and help reach a satisfactory solution.
I was looking for an app that offers a notification when customer are online and this app offers it! sooo happy ! :)
Thanks a lot for the 5 stars! We are happy that you enjoy the features we provide!
8/2/2015 I'll give this 2 stars because the owners of the app did try their best to help us integrate our mobile device to their app but it wouldn't work. It's good to see a company that is attentive so A+ for that attribute but since I have had this app for almost 2 weeks... I may not be able to be refund.
Date 7/28/2015 - This app is not working when the Tidio window is closed, I set-up a phone alert and I have missed so many chats from this NOT sending it to my phone. I can't keep my computer on all day, we are too busy! This should work as stated....