Reviews (1,883)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing sales and customer service through real-time chat and chatbots. They value its easy setup, customizable features, and integration with platforms like Facebook and Instagram. The free plan is appreciated for including essential features suitable for various business stages. Merchants also praise its reliable performance, user-friendly interface, and responsive customer support team, which is adept at resolving issues promptly.
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ayuda buena
Tested it out for a week - works really well, something good to have. Support team is really good and helpful too!
I can't find any really people for customer support anymore, when i meeting some questions what i can do just delete it, really stupid design
Hey, I'm sorry to hear that you were not able to reach us. We're available on our support line and reply to emails 24/5. My team has reached out to now to see how we can help.
Olek - Tidio
VERY impressed with this app. The versatility is amazing, and the desktop and mobile apps make is so easy to stay in touch with our customers in the office and on the go. Kamil was incredibly helpful - the customer service is fantastic. I highly recommend this for your online store.
Awesome customizations and their support team are stellar! Our customers are happy and so are we. Thanks Tidio team!
Thank you very much for your kind review :) Glad to hear that you are enjoying Tidio so far. Do not hesitate letting us know if you need any assistance!
Really enjoying this chat app. Very easy to manage more than one chat at a time. Excellent support. Love the mobile app. Great look on screen. I look forward to more robust visitor info.
No joke, just closed a sale via chat while typing this review. :-)
I've used this app on many sites, very easy to set up and the customer support is on point! I recommend this app
Thank you so much for the kind review! We are really happy that you find our app easy to use.
Really good cutomer service!
Thank you so much for the positive feedback! We're very happy to read that you're satisfied with our Customer Support Team. :) We're always happy to help!
Great app, great customer service. Would recommend to anyone wanting a multi chat solution without breaking the bank.
We use Tidio and have for about 5 months now and we love it. We have it installed on two websites. The customer service is great. They have taken care of our questions and I like the fact that they have a browser and app version of the support portal. Also it's very reasonable.