Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and robust functionality, including a live chat feature that enhances real-time customer interaction. The AI chat, dashboard, and email marketing features are intuitive and effective. The chatbot feature is praised for boosting sales and improving customer service efficiency. The app's seamless integration with platforms like Facebook and Instagram, and its multilingual feature, are appreciated by international merchants. Merchants have reported significant sales increases after implementation, and the customer support team is frequently commended for their exceptional service.

March 25, 2024

ToySail
Mexico
5 days using the app
TIDIO LLC replied April 9, 2024

Your 5-star rating made our day! We're delighted to know that Tidio is meeting your needs.

February 10, 2024

PosturePlus
Tunisia
21 days using the app
March 7, 2024

FORTEZA STORE
United States
4 days using the app
TIDIO LLC replied March 9, 2024

Thanks so much for your excellent review!

January 24, 2024

JaiNyRie Cosmectics
United States
About 1 month using the app
February 14, 2024

Gabriela Tolomei
Uruguay
7 days using the app
TIDIO LLC replied February 15, 2024

Hello! We're grateful for your review :-)

January 22, 2024

Michaels high rise building industry industries t-shirts
United States
About 1 month using the app
February 20, 2024

My Store
South Africa
2 months using the app
April 2, 2024

Fire Goddess
Canada
About 9 hours using the app
TIDIO LLC replied April 9, 2024

Thanks for your support! We're delighted by your 5-star rating.

January 10, 2024

aBaby.com
United States
About 2 months using the app
January 14, 2024

Baby Health Care
Saudi Arabia
About 1 month using the app