Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and robust functionality, including a live chat feature that enhances real-time customer interaction. The AI chat, dashboard, and email marketing features are intuitive and effective. The chatbot feature is praised for boosting sales and improving customer service efficiency. The app's seamless integration with platforms like Facebook and Instagram, and its multilingual feature, are appreciated by international merchants. Merchants have reported significant sales increases after implementation, and the customer support team is frequently commended for their exceptional service.

January 16, 2024

MarQuito.nl
Netherlands
12 days using the app
January 15, 2024

Beef Bru
Canada
8 days using the app
January 13, 2024

EternaLuxe
Czechia
6 days using the app
January 16, 2024

Buy Floor and Decors Factory Directly
China
3 months using the app
TIDIO LLC replied January 23, 2024

Thank you for your review. We would like the opportunity to investigate your feedback further. Please could you contact us at support@tidio.net. We will do our best to assist you with the case.

December 12, 2023

Tannus
United States
10 months using the app
TIDIO LLC replied December 14, 2023

Thank you for rating us! Our goal is to consistently provide top-notch services, and we're glad to see that reflected in your experience

April 26, 2024

AL-IHSAN
France
12 minutes using the app
February 29, 2024

Maliya
Germany
26 minutes using the app
January 10, 2024

Origani - Luxury Certified Organic Skincare
Australia
About 20 hours using the app
January 8, 2024

Colombian Soul
United States
About 24 hours using the app
February 16, 2024

Everyday Emporium
Netherlands
27 minutes using the app